Medical Assistant

Banner Health • Peoria, AZ

23h • Onsite

About The Position

The Medical Assistant works alongside providers and healthcare professionals to support medical care and direct patient care in a patient-focused, fast-paced clinic serving a diverse population. The role uses specialized knowledge, judgment, and skills to help deliver an excellent patient experience. The position works under the direct supervision of providers and interacts with patients, families, clinical and administrative staff, physician offices, and external healthcare contacts.

The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. The listed clinic locations are 9165 W Thunderbird Rd, Peoria, AZ 85381, and 14416 W. Meeker Rd. 101, Sun City West, AZ 85375. Uncertified Medical Assistants may be considered with proof of completion of a formal Medical Assistant education program and must obtain national certification within 12 months of hire. Banner Health states that it supports professional growth through training, education, and career development.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
• Active Medical Assistant certification from one of the following: Registered Medical Assistant (RMA) from American Medical Technologists (AMT); Certified Medical Assistant (CMA) from American Association of Medical Assistants (AAMA); Certified Clinical Medical Assistant (CCMA) from National Health Career Association (NHA); or National Certified Medical Assistant (NCMA) from National Certified Competency Testing (NCCT).
• BLS certification required upon hire.
• Strong computer skills, including ability to work with medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively and in an organized fashion.
• Uncertified Medical Assistants may be considered with proof of completion of a formal Medical Assistant education program and must obtain national certification within 12 months of hire.

Nice To Haves

• Experience with office medical procedures and treatments.
• Knowledge of insurance, managed care operations, EMR, and scheduling software.
• Additional related education and/or experience.

Responsibilities

• Prepare patients for examinations and treatment by obtaining and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report signs of changes in a patient's condition to the clinician.
• Assist providers with examinations and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs; serve as a chaperone when needed; use universal precautions and personal protective equipment; and prioritize patient flow.
• Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests; communicate test results to patients; support clinicians as a resource; and administer medications when authorized by policy or direction.
• Provide clerical support for patient notifications and documentation, maintain complete medical records, and provide accurate billing information for patient encounters in a timely manner.
• Maintain clean and functional work areas by cleaning and disinfecting equipment and rooms, sterilizing instruments in accordance with procedures, following manufacturer recommendations and OSHA guidelines for hazardous substances, performing basic equipment maintenance, and coordinating repairs.
• Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
• Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
• Complete required onboarding and orientation activities, including simulation training when needed or directed.
• Perform work according to established policies, procedures, regulatory and accreditation requirements, and applicable professional standards; provide Banner Health customers with excellent service and demonstrate its core and leader behaviors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED