Medical Assistant Family Practice

Intermountain Health•South Jordan, UT

1d•$20 - $29

About The Position

The Medical Assistant provides care to patients in an ambulatory clinic setting, including patients with acute and chronic needs. The role communicates with patients through telephone and in-person interactions and supports the clinical team to help ensure patients receive appropriate care. Under the direction of a clinician, the Medical Assistant assists with gathering information relevant to the patient's visit and condition. The position collaborates with cross-functional teams, with attention to detail and follow-through in patient care.

Requirements

Successful completion of a Medical Assistant program, one year of Medical Assistant experience, or a current RN/LPN license.
Current Basic Life Support (BLS) certification for healthcare providers, obtained before the start date.
Basic computer skills, including word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver a high level of customer and patient satisfaction.
Ability to protect privacy, confidentiality, and protected health information.
Ability to see and read information and labels, assess patient needs, operate monitors, and identify equipment and supplies.
Ability to communicate verbally and hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergencies.
Manual dexterity to handle complex and delicate equipment precisely, including frequent computer use and typing.
Ability to lift, move, bend, retrieve, and carry patients, supplies, and equipment, including heavy items.
Ability to walk and assist with transporting or ambulating patients and obtaining and distributing supplies and equipment, including pushing or pulling gurneys and portable equipment.
Ability to navigate crowded and busy rooms and to stand in a stationary position for extended periods.
For roles requiring driving, ability to drive a vehicle and see and read signs, traffic signals, and other vehicles.

Nice To Haves

Experience in an outpatient clinic or other healthcare setting.
Computer literacy with electronic medical record systems and other relevant software.
Current national Medical Assistant certification or registration: RMA (AMT), NCMA, CCMA, or CMA (AAMA).
In Utah, certified caregivers with less than one year of Medical Assistant experience may attend a yearlong Medical Assistant residency program.

Responsibilities

Provide patient care under the direction of a clinician by assisting the provider in gathering information relevant to the patient's visit and condition.
Communicate clearly with patients through telephone and in-person interactions.
Collaborate with cross-functional teams on patient care.
Protect patient, member, and caregiver privacy, confidentiality, and protected health information.