Technologist Assistant (per-diem)

Bay Medical Management, LLC • Walnut Creek, CA

23h • $30 - $35 • Onsite

About The Position

The Technologist Assistant supports a positive patient experience and efficient workflow throughout the imaging department. The role assists technologists and administrative staff by greeting and escorting patients, preparing patients for examinations, auditing schedules, and helping maintain patient flow. The assistant also coordinates inpatient exams with hospital departments and nursing staff and may provide registration, scheduling, and clerical support as assigned.

This is a per-diem position working various days and hours as needed. The position is located at John Muir Magnetic Imaging Center in Walnut Creek and Contra Costa Imaging Center in Concord. Both facilities offer free onsite parking and access from major Bay Area highways.

Requirements

• High School Diploma or GED.
• Current CPR/BLS Healthcare Provider certification upon hire and maintained throughout employment.
• Basic computer and keyboard skills.
• Excellent customer service, communication, and organizational skills.
• Strong attention to detail.
• Strong teamwork and collaboration skills.
• Professionalism and reliability.
• Excellent written and verbal communication abilities.
• Ability to follow procedures and work effectively in a fast-paced hospital and healthcare environment.
• Commitment to patient care and exceptional customer service.

Nice To Haves

• Six months of related experience or training in a radiology setting.
• Working knowledge of medical office procedures and medical terminology.

Responsibilities

• Coordinate inpatient exams with hospital departments and nursing staff, including patient screening and transport scheduling.
• Ensure STAT and urgent inpatient exams are scheduled within required time frames.
• Audit patient schedules to confirm exams are scheduled correctly and required lab reports and other information are available.
• Make daily patient confirmation calls as needed.
• Schedule same-day outpatient exams and reschedule outpatients as needed.
• Interview and verbally screen patients using designated safety protocols.
• Review patient paperwork and questionnaires and ensure required consents are completed and signed.
• Escort patients to and from dressing and examination rooms.
• Assist with patient transfers to the exam table when necessary.
• Support radiologists and technologists during examinations by setting up coils, patient monitoring equipment, and ancillary medical devices.
• Assist technologists with patient care duties as needed.
• Stock supplies, remove linens, change protective covers, and maintain cleanliness in dressing and examination rooms throughout each shift.
• Maintain cleanliness and order throughout the department and waiting areas.
• Comply with department policies and procedures.
• Participate in department communication and staff meetings.
• Assist with training new employees.
• Support a positive team culture aligned with BMML operations and organizational goals.
• When assigned registration and scheduling duties, greet and register patients, obtain insurance cards, and process paperwork, including insurance verification or authorization and physician referral verification.
• Enter, retrieve, and print patient information in the computer system.
• Schedule and confirm appointments.
• Handle incoming calls, messages, transfers, and follow-up tasks.
• Import and export images from the image storage database and release records as needed.
• Request prior imaging studies from referring physicians and medical facilities.
• Collect, document, and reconcile patient co-payments.
• Assemble billing paperwork and submit it to the billing department daily, with follow-up as needed.
• Perform clerical duties including filing, faxing, copying, typing, and mail distribution.
• Act as a liaison between outpatient sites and physician offices when coordinating patient care.
• Maintain required education records, competencies, and education modules.
• Participate in ongoing safety education.
• Complete required annual training and medical screening requirements, including PPD, mask fit testing, flu requirements, and other site-specific mandates.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match and a profit-sharing program.
• Paid time off, including vacation, sick time, and holidays.
• Flexible spending accounts, health savings accounts, and health reimbursement accounts for select health plans.
• Company-paid Basic Life and AD&D insurance.
• Employee Assistance Program (EAP).
• Voluntary plans, including pet insurance and identity theft protection.

What This Job Offers

• Education Level: High school or GED