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Medical Assistant - Orthopedics

Summit Health CityMD•Clifton, NJ

About The Position

The Medical Assistant (MA) assists a physician, PA, or NP with clerical duties, patient flow, patient care, and procedures. The role includes preparing examination rooms and patients for visits, collecting and documenting vital signs and relevant health information, and supporting care activities within the scope of practice. The MA also provides scribing services and helps coordinate patient transitions to urgent care or a hospital. The position supports day-to-day clinic operations by handling calls and appointment scheduling, maintaining supplies and equipment, entering orders and referrals, reconciling encounters, and documenting in the Electronic Health Record (EHR) and Practice Management System (PMS). The MA is expected to communicate issues promptly, follow safety precautions, and adapt to varied work schedules. Travel to satellite offices as needed is required.

Requirements

  • High school diploma or equivalent.
  • Graduation from an accredited medical assistant or phlebotomy program.
  • 0–1 year of related work experience.
  • Basic Life Support (BLS) certification, or obtain it within 30 days of hire.
  • Ability to communicate in English, both orally and in writing.
  • Ability to organize and perform multiple tasks in a timely manner.
  • Basic proficiency in computer use.
  • Ability to commute to satellite offices as needed.

Nice To Haves

  • 2–4 years of related work experience.

Responsibilities

  • Prepare examination rooms, escort patients into rooms, and clean rooms after examinations.
  • Maintain efficient patient flow and ensure proper preparation for patient visits, including preparing pertinent information.
  • Provide care and communicate in a manner consistent with patients’ age, cultural, spiritual, and developmental needs.
  • Answer telephone calls appropriately, direct calls, and take accurate messages.
  • Schedule appointments accurately according to departmental guidelines.
  • Stock examination rooms and assist with ordering and maintaining supplies.
  • Reconcile encounters daily and accurately in accordance with policy guidelines.
  • Communicate problems, concerns, or issues promptly and appropriately to the Supervisor and/or Manager.
  • Work within the scope of practice and obtain vital signs, including blood pressure, temperature, pulse, height, and weight.
  • Document appropriately in the EHR, review and update medication lists, and accurately record known allergies.
  • Follow prescription control and prescription refill procedures.
  • Enter orders and schedule appointments in the PMS and EHR.
  • Provide referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
  • Follow universal safety precautions when administering medications and disposing of medical waste.
  • Maintain proficiency with department-specific equipment, troubleshoot issues, and report malfunctions promptly.
  • Facilitate transitions of care to urgent care or a hospital.
  • Provide scribing services.
  • Demonstrate flexibility with various work schedules and perform other duties as assigned, including duties that need to be done even if not directly assigned.
  • Commute to satellite offices as needed.

Benefits

  • Medical coverage
  • Dental coverage
  • Life coverage
  • Disability coverage
  • Vision coverage
  • Flexible Spending Account (FSA)
  • 401(k) savings plan

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