Medical Assistant Jobs in Riverside, OH

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About The Position

The Patient Service Representative (PSR) is the first point of contact for patients and visitors and supports a positive, seamless patient experience by managing front desk operations and workflows. The role requires completion of Clinic Core Front Desk Training after hire.

Requirements

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Proficiency in basic computer skills, including data entry and word processing.
  • Excellent customer service skills; empathy, a patient-focused approach, and the ability to handle inquiries and concerns with tact and diplomacy.
  • Accuracy and attention to detail.
  • Ability to maintain confidentiality and follow privacy policies and procedures.
  • Adaptability and ability to work effectively under pressure.
  • Ability to push, pull, and/or lift 50 pounds occasionally; stand and walk during each shift; and grip, reach, bend, kneel, twist, and squat to perform duties.

Nice To Haves

  • One year of applicable medical office experience.

Responsibilities

  • Manage front desk operations and workflows.
  • Serve as the first point of contact for patients and visitors.
  • Help ensure a positive and seamless patient experience.
  • Attend and complete Clinic Core Front Desk Training after hire.

Benefits

  • Medical, dental, and vision coverage.
  • Paid time off.
  • Tuition support.
  • Matched retirement plans for team members working 32 or more hours per pay period.

Career Resources

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