Medical Assistant - Family Practice

Progressive Community Health Centers•Milwaukee, WI

15h•Onsite

About The Position

Progressive Community Health Centers is hiring a full-time Family Practice Medical Assistant in Milwaukee, Wisconsin. Working under the Practice Manager, the Medical Assistant supports medical staff with patient examinations and treatment by performing clinical tasks, keeping rooms ready, operating equipment, administering injections, and handling specimens. The role supports patient care in a fast-paced primary care clinic and requires a caring, professional, and patient-centered approach. The listed schedule is Monday 8 a.m.–1 p.m., Tuesday through Thursday 8 a.m.–6 p.m., and Friday 8 a.m.–5 p.m. The position does not require working holidays. Progressive Community Health Centers is an independent nonprofit founded in 1999. It operates four clinic locations in Milwaukee and provides culturally competent, comprehensive care to approximately 16,000 patients annually, many of whom are low-income. Services include family medicine, internal medicine, women's health, urgent care, dental, radiology, integrated behavioral health, case management, health education, and benefits enrollment. Employees, employed providers, and volunteers must be vaccinated; hired candidates must submit proof of vaccination before orientation.

Requirements

High school graduation or equivalent.
Completion of a Medical Assistant program at an accredited school or training program.
Knowledge of injection levels and procedures for children and adults.
Knowledge of universal precautions and blood-borne pathogens.
Ability to clearly document vital signs and chief complaints and maintain careful charting detail.
Ability to relate well to people from diverse ethnic and cultural backgrounds.
Ability to manage patient flow in a fast-paced clinic environment.
Willingness to work flexible hours to meet patient care needs.
Must submit proof of vaccination before orientation.

Nice To Haves

EPIC experience.
Experience in community health, public health, or a community hospital.

Responsibilities

Inform scheduled patients about delays caused by physician lateness, emergencies, or schedule backups.
Anticipate patient assessment and monitoring needs before and during examinations, treatments, emergencies, acute illness, or procedures.
Provide a caring environment and respond empathetically to patients' needs and questions.
Greet, assess, and interview patients; obtain medical, surgical, family, and social histories and vital signs.
Review current medications and allergy history and briefly assess the patient's chief complaint.
Act as a liaison between the provider and patient.
Prepare and assist patients for examinations and treatment by medical staff.
Staff within the Primary Care department as needed.
Maintain patient confidentiality.
Obtain vital signs and perform audiograms, phlebotomy, specimen collection, injections and immunizations, EKGs, CLIA-waived point-of-care testing, nebulizer treatments, and medication administration.
Keep rooms ready, operate equipment, and handle specimens.