Certified Medical Assistant (CMA) - Primary Care - Wesley Drive Medical Office Building

Roper St. Francis Healthcare • Charleston, SC

15h • Onsite

About The Position

The Certified Medical Assistant is a multi-skilled clinical professional who provides direct and indirect patient care within the scope of practice and in accordance with quality standards. Under provider direction, the Medical Assistant gathers and documents patient information, including the chief complaint and vital signs; contributes to care planning and implementation; and administers ordered medications within Medical Assisting scope and state guidelines. The position also performs administrative work to support daily practice operations.

The role involves preparing patients and examination rooms, monitoring and reporting changes in patient condition, maintaining clean and safe work areas and equipment, documenting accurately in electronic records, and supporting virtual health visits. Depending on practice needs, the Medical Assistant may also perform front desk workflows, manage messages under provider instructions, follow up on orders and referrals, and collect co-pays. The position serves infants, children, adults, and geriatric patients. Work is scheduled approximately 8:00 a.m.–5:30 p.m., Monday through Friday, on a day shift, with 40 scheduled hours per week. The work location is Wesley Drive in West Ashley.

Requirements

• High school diploma or GED.
• Active Medical Assisting certification from an accepted certifying organization: CMA, RMA, CCMA, NCMA, or NRCMA. NAHP NRCMA is not accepted in South Carolina. If unable to obtain MA certification, ABR-OE is acceptable where permitted; it is not accepted in South Carolina.
• In South Carolina, completion of an accredited medical assistant post-secondary program, an approved career and technical education health sciences program, a U.S. military medical assisting program, a U.S. Department of Labor-approved medical assisting registered apprenticeship, or a health care employer training program aligned to a nationally accredited certification exam.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations. At BSMH it is preferred at hire and required before independent patient care.
• Strong oral and written communication skills.
• Ability to collaborate with patients, families, and teams in a high-volume environment.
• Medical terminology knowledge, attention to detail, and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
• Ability to exercise universal precautions, use personal protective equipment and devices, and follow infection-control policies.

Nice To Haves

• Completion of an accredited Medical Assistant post-secondary education program is preferred outside South Carolina.
• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.

Responsibilities

• Understand and follow the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, including chief complaints and vital signs, identify significant changes in condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Prepare patients and examination rooms for the physician.
• Participate in planning and implementing patient care, and administer ordered medications within the scope of practice and state guidelines.
• Maintain clinical and administrative skills according to departmental competency guidelines.
• Keep work areas, examination rooms, equipment, and supplies clean, orderly, safe, available, and functioning properly.
• Assist with virtual health visits, including platform setup, pre-charting, patient preparation, troubleshooting, gathering the chief complaint and health maintenance information, and reviewing medications and other relevant details.
• Document accurately and appropriately in electronic medical records.
• Manage electronic health record in-basket messages according to the provider’s verbatim instructions.
• Perform front desk workflows as needed, including MyChart requests, registration, scheduling, phone triage, cash handling, and check-in/check-out.
• Follow up on orders, appointments, referrals, and follow-up visits; collect co-pays as needed.
• Order supplies, track referrals, labs, and diagnostic tests, and dispose of contaminated supplies.
• Travel to other facilities or adjust hours as directed by the practice manager to meet patient care needs.
• Complete skills or competency checklists and assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.
• Perform routine laboratory tests and sample analyses; collect, log, and prepare specimens for testing.
• Provide authorized prescription and refill information to pharmacies as directed by the provider.
• Explain treatment procedures, medications, diets, or physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform general office duties such as answering telephones, taking dictation, or completing insurance forms.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED