Certified Medical Assistant (CMA) - Smyrna Primary Care

Wellstar Health System•Smyrna, GA

17h

About The Position

The Certified Medical Assistant works under the direction of a physician and clinical or office leadership to recognize patients’ needs, provide care under physician direction, prepare patients for examinations, assist with treatments, coordinate tests and follow-up care, document treatment, and explain instructions to patients and families. The role serves patients across all age groups, from neonates through geriatric populations, and may also perform front-office registration, laboratory testing, and radiology functions in a specialty setting. The position includes clinical and non-clinical duties across service areas such as the laboratory, x-ray, and front office. Responsibilities may include radiographic and other diagnostic imaging procedures, phlebotomy and point-of-care testing, laboratory equipment and quality-control tasks, patient liaison and coordination, team collaboration, professional development, evidence-based practice, and supporting efficient use of resources.

Requirements

High school diploma or equivalent.
Current Medical Assistant credential after successfully passing a credentialing examination from AAMA, AMT, NHA, or NCCT; required upon hire.
Basic Life Support (BLS) certification or BLS Instructor certification.
Complete the required OSHA training course for radiology equipment operators within 60 days of hire.
Specific experience in the practice specialty is required.
Be organized and attentive to detail.
Work quickly and efficiently to support patient comfort and satisfaction.
Communicate and understand verbal and written English and possess basic computer skills, including the ability to use technology to support clinical care.
Adhere to the WellStar Credo and Code of Conduct.

Nice To Haves

Graduation from an accredited medical assistant program.
Graduation from a newly formed medical assistant program intending to seek CAAHEP or ABHES accreditation.
Work experience in a practice setting.
Radiology experience; training may be provided within the first 60 days.
Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

Register patients upon arrival and perform registration operations.
Prepare equipment and rooms, assist physicians with patient treatment, obtain vital signs, and prepare patients for care.
Rotate among clinical and non-clinical service areas, including laboratory, x-ray, and front office.
Attend to patient safety needs.
Perform radiographic and other diagnostic imaging procedures; prepare and position patients, apply radiation protection techniques, obtain ordered views, process images, review identification and quality, and maintain logs and documentation.
Start laboratory equipment, maintain logs, perform ordered laboratory tests, draw blood, perform point-of-care testing, order and stock supplies, and complete quality-control and cleaning procedures.
Provide relationship-based, patient-centered care that reflects population-specific needs and cultural diversity; partner with patients and families and keep patient goals central to care.
Coordinate delivery and documentation of safe, quality patient care and communicate respectfully with interdisciplinary teams.
Complete initial and ongoing competency assessments, required education, and population-specific education; may serve as a preceptor for medical assistants or students.
Promote evidence-based practice, participate in value analysis and data collection, consult appropriate experts and resources, and help address clinical practice questions.
Uphold organizational policies, procedures, clinical competencies, and applicable legal, regulatory, and accreditation standards; may serve as a practice Safety Coach.
Plan for patient care across the care continuum and participate in developing protocols and procedures when requested or through self-initiation.
Support efficient and effective use of human and material resources.
Cross-train other team members.