Certified Medical Assistant (CMA)- Roswell Primary Care

Wellstar Health System

About The Position

The Certified Medical Assistant provides patient care under the direction of a physician or nurse. The role prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, and documents care in the medical record. The Medical Assistant demonstrates the competency and skills needed to serve patients across all ages, from neonates through geriatric patients, and performs other duties as delegated. The position provides relationship-based, patient-centered care that reflects patients’ population-specific needs and cultural diversity. It supports patient flow and rooming, carries out physician orders within role-based clinical competencies, maintains examination rooms, and works with nurses and other care team members. The role also promotes safe, quality care through effective teamwork and communication, ongoing professional development, patient safety practices, and compliance with organizational policies, quality controls, and infection-prevention requirements.

Requirements

High school diploma or GED.
Basic Life Support (BLS) certification, with a current American Heart Association BLS card required before the hire date.
Successfully pass a Medical Assistant credentialing body examination (AMT) within 90 days.
Ability to read, write, and speak English.
Strong customer service and interpersonal skills.
Ability to collaborate with other healthcare providers in patient care.
Ability to multitask and function in stressful situations.
Strong attention to detail.
Computer skills, including ability to enter information into an electronic medical record.
Time-management and organizational skills.
Basic medical terminology.

Nice To Haves

Specific experience in the practice specialty is preferred.

Responsibilities

Provide relationship-based, patient-centered care adapted to patients’ characteristics and cultural diversity.
Assist with patient flow and rooming.
Carry out physician orders from patient visits, including vaccine or medication administration, screenings, EKGs, and point-of-care laboratory testing, within role-based clinical competencies.
Document care in the electronic medical record promptly.
Keep examination rooms stocked, clean, and free of clutter.
Assist nurses and other care team members with care delivery within scope of practice.
Coordinate delivery and documentation of safe, quality care, including participation in huddles and staff meetings and supporting a respectful, inclusive clinical environment.
Communicate positively and respectfully with care team members, patients, and families.
Complete initial and ongoing competency assessments, required annual learning, and other assigned education.
Model professionalism and a healthy work environment; may serve as a preceptor or mentor for new staff and students.
Promote a safe, hazard-free care environment and report potential patient safety hazards to leadership.
Apply evidence-based practices and safety principles to provide individualized care and promote quality outcomes.
Participate in patient safety events and education as required.
Uphold Wellstar policies, procedures, and clinical competencies; use appropriate hand hygiene and follow PPE and infection-prevention policies.
Complete and document required quality-control measures.
Perform other duties as assigned and comply with Wellstar Health System policies, standards of work, and code of conduct.