Medical Assistant Certified (CMA) - Primary Care - Nexton

Roper St. Francis Healthcare • Summerville, SC

2d • Onsite

About The Position

The Medical Assistant Certified is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under the direction of a provider, the Medical Assistant collects and documents patient information, including chief complaints and vital signs; participates in care planning and implementation; and administers ordered medications within the Medical Assisting scope and state guidelines. The role supports patients ranging from infants through older adults and may assist with both in-person and virtual visits.

The position is based in a general office environment at the Nexton Primary Care location in Summerville, South Carolina. The schedule is 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m., on a days/afternoons shift. Travel to other facilities or adjusted hours may be needed as directed by the practice manager to meet patient-care needs.

The role requires an active qualifying Medical Assisting certification and a high school diploma or GED. South Carolina-specific education requirements apply. One year of recent Medical Assisting experience is preferred; the posting also notes a preference for one or more years of primary care experience. The position may involve high stress, fluctuating workloads, interruptions, infectious materials, and other workplace hazards. Employees must follow universal precautions and infection-control policies and use personal protective equipment.

Requirements

• High school diploma or GED.
• Active Medical Assisting certification from an accepted organization: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NCMA (National Center for Competency Testing), or NRCMA (National Association for Health Professionals; not accepted in South Carolina).
• In South Carolina, completion of an accredited Medical Assistant post-secondary program, a qualifying South Carolina-approved health sciences program, a military Medical Assisting program, a U.S. Department of Labor-approved Registered Apprenticeship, or an employer-delivered training program aligned to a nationally accredited certification exam.
• BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; for BSMH it is preferred at hire and required before independent patient care.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Medical terminology knowledge.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
• Ability to perform the stated physical and sensory requirements, including manual dexterity, reaching above the shoulder, repetitive arm and hand movements, finger dexterity, and visual and hearing tasks.
• Ability to follow universal precautions and infection-control policies and use personal protective equipment and devices.

Nice To Haves

• One or more years of primary care experience.
• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.
• Completion of an accredited Medical Assistant post-secondary education program, preferred in states other than South Carolina.
• BLS Basic Life Support from the American Heart Association is preferred at hire for BSMH.

Responsibilities

• Understand and follow the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines and operational needs.
• Escort patients to examination rooms and prepare them for the physician.
• Travel to other facilities or adjust hours as directed by the practice manager to meet patient-care needs.
• Maintain clean, orderly, safe work areas, examination rooms, and equipment, and ensure supplies and equipment are available and functioning properly.
• Assist with virtual health visits, including setting up the platform, pre-charting, contacting patients, troubleshooting, and collecting relevant patient information before the visit.
• Document accurately and appropriately in electronic medical records.
• Manage electronic health record in-basket messages according to the provider’s verbatim instructions.
• Perform front desk workflows as needed, including patient registration, scheduling, phone triage, cash handling, and check-in/check-out.
• Follow up on orders, appointments, referrals, and follow-up visits, and collect co-pays as needed.
• Order supplies, track referrals, labs, and diagnostic tests, and dispose of contaminated supplies.
• Record medical histories, vital statistics, and test results; interview patients and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician and provide authorized prescription or refill information to pharmacies as directed by the provider.
• Collect and prepare laboratory specimens; perform routine laboratory tests and sample analyses.
• Explain treatment procedures, medications, diets, and physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform general office duties, such as answering telephones, taking dictation, and completing insurance forms.
• Complete skills or competency checklists for assisting physicians with examinations and treatments, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED