Medical Assistant Certified (CMA) - Primary Care - Nexton

Roper St. Francis Healthcare•Summerville, SC

1d•Onsite

About The Position

The Certified Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under provider direction, the Medical Assistant collects and documents patient information, including chief complaints and vital signs; participates in planning and implementing patient care; and administers ordered medications within the Medical Assisting scope and state guidelines. The role supports providers and patients in a primary care setting, including preparing patients for examinations, maintaining accurate electronic health records, managing messages under provider instructions, assisting with virtual health visits, and completing follow-up related to orders, appointments, referrals, and tests. The position may also include front-desk workflows and travel to other facilities or adjusted hours as directed by the practice manager to meet patient care needs. The position serves infants, children, adults, and geriatric patients. Work is performed in a general office environment and may involve high stress, fluctuating workloads, interruptions, working alone, noise, bright lights, exposure to body fluids or infectious materials, and other hazards. Universal precautions and personal protective equipment are required.

Requirements

Active Medical Assisting certification from an accepted certifying organization: CMA, RMA, CCMA, NCMA, or NRCMA. NAHP certification is not accepted in South Carolina.
In South Carolina, completion of an accredited Medical Assistant post-secondary program, an approved career and technical education health sciences program, a military Medical Assistant program, a U.S. Department of Labor-approved Registered Apprenticeship program, or a qualifying health care employer training program aligned to a nationally accredited certification exam.
High school diploma or GED.
BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; at BSMH it is preferred at hire and required before independent patient care.
Ability to complete skills or competency checklists required to assist physicians with examinations and treatment.
Strong oral and written communication skills.
Ability to collaborate with patients, families, and teams in a high-volume environment.
Medical terminology knowledge, attention to detail, and ability to multitask.
Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
Ability to exercise universal precautions and use personal protective equipment and devices.

Nice To Haves

One or more years of primary care experience.
Completion of an accredited Medical Assistant post-secondary education program; preferred in all states except South Carolina, where qualifying education or training is required.
Completion of an externship or clinical lab training.
One year of recent Medical Assisting experience.

Responsibilities

Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
Collect patient data, identify significant changes in patient condition, and report them to the provider.
Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
Demonstrate standards of excellence in interactions with internal and external customers.
Maintain clinical and administrative skills according to departmental competency guidelines.
Show patients to examination rooms and prepare them for the physician.
Travel to other facilities or adjust hours as directed by the practice manager to meet patient care needs.
Maintain a clean, orderly, safe, and supportive work area, examination rooms, and equipment; ensure supplies and equipment are available and functioning.
Assist with virtual health visits, including platform setup, pre-charting, patient preparation, troubleshooting, and collecting relevant patient information.
Document accurately and appropriately in electronic medical records.
Manage electronic health record in-basket messages according to the provider's verbatim instructions.
Perform front-desk workflows as needed, such as MyChart requests, registration, scheduling, phone triage, cash handling, and check-in/check-out.
Follow up on orders, appointments, referrals, and visits, and collect co-pays as needed.
Order supplies, track referrals and laboratory or diagnostic tests, and dispose of contaminated supplies.
Record medical histories, vital statistics, and test results; interview patients and measure vital signs, weight, and height.
Prepare and administer medications as directed by a physician, and provide prescription or refill information to pharmacies as directed by the provider.
Collect and prepare blood, tissue, or other laboratory specimens; perform routine laboratory tests and sample analyses.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Clean and sterilize instruments and assist physicians with examinations and treatments, including handing instruments, giving injections, removing sutures, and changing wound dressings.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.