Medical Assistant - Bilingual: Spanish

ChenMed•Clearwater, FL

15h•Onsite

About The Position

The Care Promoter 1 is an unlicensed medical professional who is cross-trained to perform routine administrative and clinical tasks that support the smooth operation of medical centers. Duties vary by setting, including center size, location, and type. Clinical duties are performed under direct physician supervision and in accordance with state medical practice acts. The role is an integral member of a physician-led care team providing comprehensive primary care to a specific patient population. The position includes patient-care, documentation, communication, and health-coaching responsibilities. The Medical Assistant supports physicians and other clinical personnel, helps maintain supplies and equipment, and follows applicable safety, legal, and ethical standards. Spoken and written fluency in English is required; the job title also specifies Spanish bilingualism.

Requirements

High school diploma or equivalent (GED).
Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training, such as foreign-trained physician or paramedic training.
At least one year of work experience as a Medical Assistant, Patient Care Technician, or similar role in a hospital, medical clinic, or comparable environment; documented clinical rotation training may substitute for work experience.
BLS for Healthcare Providers certification.
Spoken and written fluency in English.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time-management, and organizational skills.
Ability to collaborate effectively with physicians, clinicians, market leaders, center managers, nurses, case managers, and front-desk staff.
Problem-solving mindset focused on patient needs and team goals.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Basic phone and computer operation skills; proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
Attention to detail and ability to maintain organized systems that support accurate reporting and timely patient flow.
Ability to remain calm in busy or stressful situations.
Ability and willingness to travel locally and/or regionally up to 10% of the time as needed.

Nice To Haves

Experience working with geriatric patients.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs and document patient interviews and medical histories.
Identify and communicate patient needs to the PCP, clinicians, specialists, and other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions to patients.
Observe patients and report changes in their conditions to the PCP, clinicians, specialists, and other clinical personnel.
Perform non-critical medical and therapeutic procedures based on medical instructions.
Collect phlebotomy and other laboratory specimens and perform basic waived laboratory tests.
Prepare and administer medications; change dressings; apply bandages; remove sutures; and perform other first-aid procedures under physician supervision, using CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and complete accurate, legal, and ethical documentation.
Process patient phone messages, return calls, route messages to appropriate team members, and contact patients to obtain or relay information for the physician.
Call prescriptions in to pharmacies upon physician approval and authorization; authorized individuals may use the ChenMed Rx system to support physician medication dispensing.
Use appropriate medical terminology and follow legal and ethical professional conduct.
Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
Perform other duties as assigned or modified at the manager’s discretion.
Travel locally or regionally up to 10% of the time to help cover other centers as needed.