Manager Jobs

About The Position

Requirements

• Minimum 5 years of hotel management experience, including 2 years as a General Manager or equivalent leadership role.
• Proven record of achieving financial and guest satisfaction goals.
• Strong leadership, communication, and analytical skills.
• Experience with brand systems and corporate reporting tools.
• Full-time position requiring flexible availability, including weekends and holidays.
• Active property presence required, including regular walkthroughs and guest interaction.
• Professional appearance and adherence to company uniform standards required.

Nice To Haves

• Bachelor’s degree in hospitality management or business administration.
• Experience with brand systems - Hilton or Marriott.

Responsibilities

• Lead by example, fostering a culture of excellence, accountability, and collaboration.
• Develop and mentor department leaders to uphold Sagemont Hotels’ standards and values.
• Communicate company goals and align property operations with strategic initiatives.
• Serve as the ambassador of Sagemont’s mission to Soar to Success.
• Achieve financial targets including revenue, profitability, and expense management.
• Oversee budgets, forecasting, and monthly financial reviews in coordination with Corporate Accounting.
• Ensure brand compliance, safety, and operational excellence across all departments.
• Utilize M3, Hotel Effectiveness, and brand systems to monitor and optimize performance.
• Ensure all guests receive exceptional experiences that align with brand standards.
• Handle escalated guest feedback promptly and professionally.
• Maintain open, professional communication with ownership and corporate leadership.