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Driver Manager

A.P. Moller - MaerskSt. Louis, MO
$55,000 - $70,000Onsite

About The Position

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. We are seeking a Driver Manager in St. Louis, MO! Driver Manager or Last Mile experience is required. Job Summary The HBDS Driver Manager owns the onboarding, training, certification and day-to-day performance of the Maersk employee delivery teams at a single Heavy-Bulky Delivery Services location. This role exists to make new delivery associates safe, capable and productive quickly, and to keep them. It is a hands-on, on-site role for someone who has done the job.

Requirements

  • Has done the job. Time on a delivery truck in heavy-bulky or appliance delivery is the most important qualification for this role.
  • Appliance and heavy-bulky installation experience, including in-home delivery.
  • Experience onboarding, certifying or training commercial drivers.
  • Working knowledge of DOT regulations and hours of service.
  • Valid driver's license and acceptable motor vehicle record.
  • Able to operate a box truck and demonstrate the standard being taught.
  • Current DOT medical certification, or ability to obtain.
  • Must clear First Advantage background screening and all customer-required screening prior to onboarding.
  • Comfortable coaching adults, including people who have been driving longer than they have.
  • Strong written and verbal communication, and the organization to maintain a training record that stands up to review.

Nice To Haves

  • Internal candidates who came off the truck and worked their way up are strongly encouraged to apply.

Responsibilities

  • Own the onboarding of every new delivery associate at the site, from first day through release to solo route.
  • Deliver behind-the-wheel certification on box truck equipment and confirm each associate meets the standard before running a route unsupervised.
  • Train associates on appliance and heavy-bulky delivery execution, including in-home handling, product and property protection, assembly, and customer interaction.
  • Train associates on the handheld and delivery application, confirming competency rather than attendance.
  • Train and reinforce DOT rules and regulations, hours of service, and pre-trip and post-trip inspection.
  • Own safety, damage prevention and claims prevention for the employee delivery teams at the site.
  • Manage day-to-day performance of the delivery associates: coaching, ride-alongs, corrective action and retention.
  • Maintain the training and certification record for every associate, so status is evidenced rather than remembered.
  • Own tool, uniform, handheld and equipment readiness for the delivery teams.
  • Partner with site leadership and recruiting on candidate evaluation, interviewing and pipeline for the delivery teams.

Benefits

  • Medical
  • Dental
  • Vision
  • 401k + Company Match
  • Employee Assistance Program
  • Paid Time Off
  • Flexible Work Schedules (when possible)

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