Manager Jobs

About The Position

Requirements

• Bachelor’s degree in Marketing or related field with 3+ years of relevant experience
• OR 5–7 years of professional experience, preferably in account management, marketing, or client services

Responsibilities

• Support the strategic management of assigned national account portfolio
• Partner with Leadership and agency contacts to build and maintain strong client relationships
• Collaborate with National Account Group Leadership and Client Stakeholders in the optimization and execution of multi-channel account programs
• Support renewal efforts for assigned accounts, including preparation and coordination
• Assist in selling agency services to franchisee locations (when applicable)
• Participate in daily or weekly standups with NAM
• Identify concerns, track progress, and adjust priorities as needed
• Support pre-client “retention” preparation
• Review recent campaign performance
• Review current program structure (frequency, volume, channels)
• Gather insights on competitor and industry trends
• Prepare recommendations and enhancement ideas for internal review
• Assist in facilitating and preparing for Monthly Planning Meetings
• Contribute to monthly campaign performance analysis
• Support development of planning recommendations
• Assist in campaign review and execution (creative, routing, channels)
• Provide input on list selection and campaign setup
• Support development and maintenance of annual learning agenda
• Assist in tracking performance, insights, and budget alignment
• Follow up on inbound leads in a timely manner (within 12 hours of notification)
• Consistent follow-up to qualify opportunities
• Support outbound prospecting efforts
• Contribute to maintaining and updating inactive franchisee lists
• Participate in outreach efforts and call activity
• Assist in preparing weekly call logs and tracking outreach activity