Lvn Case Manager Jobs

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Clinical Administrative Coordinator

UnitedHealth GroupTampa, FL
Remote

About The Position

This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Optum’s Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California, to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions. The Clinical Administrative Coordinator is responsible for administrative intake of members or managing the admission / discharge information post-notification, working with providers and the Clinical Team. Includes managing incoming calls, managing requests for services from providers / members, providing information on available network services and transferring members as appropriate to clinical staff. Member outreach to introduce and enroll into the Model of Care Regulatory program, includes coordination of care for these members and work alongside RN / LVN Case Manager. This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST. We offer 2 weeks of on-the-job training. The hours of training will be aligned with your schedule.

Requirements

  • High School Diploma / GED
  • Must be 18 years of age OR older
  • Intermediate (2+ years) level of proficiency with Microsoft Office
  • 1+ years of experience working in a healthcare office setting
  • Ability to type 40+ WPM
  • Availability to work any of our full time (40 hours / week), 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST from Monday - Friday
  • Ability to keep all company sensitive documents secure (if applicable)
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
  • All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Nice To Haves

  • 1+ years of experience with working in a customer service role

Responsibilities

  • Respond to patient questions over the phone
  • Make patient post discharge calls to identify / close gaps in care
  • Make patient calls to engage in Case Management Programs
  • Assist with Coordination of Care for Members actively engaged in CM Programs
  • Assist with Provider referrals for Case Management
  • Connect patients with outside resources (e.g., community resources, social services) to promote self-care
  • Other duties as assigned

Benefits

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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Based on current job postings on Teal, the average Lvn Case Manager salary in the US is approximately $76,000 per year, with a typical range of $66,000 to $98,000.
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