LVN Case Manager
About The Position
Vynca is seeking an LVN Case Manager, internally titled Clinical Lead Care Manager (CLCM), to provide comprehensive care management for clients with complex needs. Under the direction of the ECM Clinical Manager, the CLCM serves as the client’s primary point of contact and coordinates with providers such as doctors, specialists, pharmacists, and social services providers to align care with client needs. The role manages cases, coordinates health care benefits, provides education, and facilitates timely, cost-effective access to care. The CLCM collaborates with clients’ caregivers and family support persons, providers, and other Care Team members to promote wellness, recovery, independence, resilience, and client empowerment, while ensuring access to appropriate services and maximizing benefits. Services may be provided remotely or where the member resides, seeks care, or can most easily access them, including office-based, telehealth, or field-based services. Applicants are being considered only from Arizona, California, Colorado, Illinois, Nevada, Oregon, Texas, Utah, and Washington. The position is expected to be filled as soon as possible. The work schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time, with the possibility of evening and weekend work.
Requirements
- Active, unrestricted Licensed Vocational Nurse (LVN) license in California.
- Willingness and ability to work Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time, with the possibility of evenings and weekends.
- At least 2 years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations.
- Working knowledge of government and community resources related to social determinants of health.
- Excellent oral and written communication skills.
- Positive interpersonal skills.
- General computer skills and working knowledge of Google Workspace, MS Office, and the internet.
Nice To Haves
- Bilingual in English and Spanish.
Responsibilities
- Assess member needs in physical health, mental health, substance use disorder, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral or linkage to community-based services and supports.
- Oversee development of client care plans and goal setting.
- Provide services where members reside, seek care, or can most easily access them, including office-based, telehealth, or field-based services.
- Connect clients with needed social services and supports.
- Advocate for clients with health care professionals, including primary care providers.
- Use evidence-based practices, including Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles.
- Conduct outreach and engagement to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system.
- Evaluate client progress and update SMART goals.
- Provide mental health promotion.
- Arrange transportation, such as ACCESS.
- Complete documentation, including outcome measures, within the timeframes established by individual care plans.
- Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems.
- Complete monthly reporting to ensure program compliance.
- Attend assigned training.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
