Loan Officer Jobs

About The Position

Requirements

• Excellent written and verbal communication skills.
• Strong customer service skills.
• Proficiency in sales and service skills, including tele-consulting, prospecting, networking, and COI relationship management.
• Ability to understand clients’ business priorities, analyze market trends, and provide strategic advice on mortgage products and lending solutions.
• Ability to navigate the home mortgage process from application to closing and advise clients on interest rates and repayment terms.
• Ability to operate a motor vehicle with a valid driver's license; may need to drive to multiple locations in a single day.
• Ability to meet the physical demands of general office work, including prolonged sitting, communicating in person or by phone, frequent PC/laptop use, and occasional lifting, pushing, or pulling of computer or backpack bags up to 10 pounds.

Nice To Haves

• Bachelor's degree in a business-related field or equivalent experience.
• Three or more years of experience as a loan officer in first-mortgage production.
• Three or more years of working knowledge of FNMA, FHLMC, FHA, VA, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, and local and state real estate and finance laws.

Responsibilities

• Prospect for home lending business to build and develop new client loan originations and relationships.
• Originate and process a targeted number of family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines.
• Provide clients with information about mortgage options, interest rates, and terms to help them make informed decisions.
• Gather documents when registering a loan and remain the primary point of contact for the client during the loan process.
• Maintain high standards of client satisfaction and loan quality, and ensure sales/originator systems and workflows are efficiently controlled.
• Develop and maintain knowledge of KeyBank products, services, and competitive offerings.
• Maintain proficiency with sales/originator systems and develop efficient workflows.
• Stay informed about trends and developments in the real estate market and mortgage industry.
• Provide in-person client services in a branch environment four or more days per week, including participating in morning huddles and end-of-day debriefs on targeted days.
• Perform other duties as assigned and comply with KeyBank policies and procedures.
• Generate new mortgage business and manage loan origination from initial application through closing.
• Build partnerships with real estate agents and financial advisors.

Benefits

• Eligible to earn commission and deferred incentive compensation.
• Eligible for benefits listed by KeyBank.