Loan Officer Training Program (ACES)

loanDepot • Southfield, MI

1d • Onsite

About The Position

loanDepot is offering a training opportunity for people seeking a sales career in the lending industry. As an ACES Lending Officer, you will receive comprehensive training to prepare for the SAFE and National Licensing exams and build knowledge of mortgages, HELOCs, and the full loan life cycle. You will work with training and sales leadership teams and develop the skills needed to pursue a future role as a Licensed Lending Officer. The role is based in Southfield, Michigan, and requires full-time commuting to that location.

During training, compensation is $15 per hour. After licensing and beginning to work with customers, the role also includes a monthly per-origination bonus incentive. After ACES training, successful participants move to a Licensed Lending Officer position with an hourly minimum wage and a bonus structure based on fundings; that position has a separate compensation structure.

loanDepot is a digital commerce company serving customers throughout the homeownership journey through lending and real estate services. Founded in 2010, it has headquarters in Southern California and offices nationwide, and supports communities through philanthropic efforts. The company states that it is an equal opportunity employer and values diversity.

Requirements

• At least 2 years of sales experience with a proven history of meeting and exceeding goals.
• Ability to pass the NMLS exam and meet mortgage requirements for obtaining state and national licenses.
• Ability to commute to Southfield, Michigan, full-time.
• Demonstrated ability to connect effectively with clients through phone presentations and build strong client relationships.
• Consistent attendance and punctuality, a collaborative attitude, and willingness to embrace coaching.
• Comfort using software for loan processing and customer management.
• Commitment to high ethical standards and customer service.

Nice To Haves

• Call center sales experience is highly preferred.
• A bachelor’s degree is highly preferred.

Responsibilities

• Participate wholeheartedly in a comprehensive training program covering the entire loan life cycle.
• Identify and pursue sales opportunities effectively.
• Learn and apply basic financial concepts and knowledge of mortgage products.
• Adapt to industry changes and company policies.
• Prioritize tasks and meet deadlines in a fast-paced environment.
• Maintain high ethical standards in all interactions.
• Use software for loan processing and customer management.
• Deliver exceptional customer service throughout the loan process.
• Connect with clients through phone presentations and cultivate strong client relationships.
• Maintain consistent attendance and punctuality, collaborate with others, and accept coaching for continuous improvement.

Benefits

• Company-provided leads.
• Competitive compensation plan, including hourly paid training and bonus incentives.
• Medical, dental, and vision options.
• 401(k) matching.
• Tuition reimbursement.
• Parental leave.
• Training and support from an experienced leadership team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed