Loan Officer Training Program (ACES)

loanDepot•Irvine, CA

4d•Onsite

About The Position

loanDepot is hiring for its ACES Lending Officer training program, an opportunity to begin a career in consumer-direct sales with an industry-leading mortgage company. Participants receive comprehensive training to prepare for the SAFE and National Licensing exams and build knowledge of mortgages, HELOCs, and the full loan life cycle. Trainees work closely with training and sales leadership with the goal of developing into Licensed Lending Officers. The role is based in Irvine, California, and requires full-time commuting to that location. Training is paid hourly at $16.90 per hour. Once licensed and working with customers, participants may receive a monthly per-origination bonus incentive. After training, participants move to the Licensed Lending Officer position, which has an hourly minimum wage plus a funding-based bonus structure; compensation for that position is shared at the time of transition. loanDepot provides company leads and leadership support. The company describes its benefits package as including medical, dental, and vision options, 401(k) matching, tuition reimbursement, and parental leave. loanDepot is an equal opportunity employer and states that it values diversity and does not discriminate on the listed protected grounds.

Requirements

At least 2 years of sales experience, with a proven history of meeting and exceeding goals.
Ability to commute to Irvine, California, full-time.
Ability to pass the NMLS exam and meet mortgage requirements for obtaining state and national licenses.
Demonstrated ability to connect effectively with clients through phone presentations and build strong client relationships.
Consistent attendance and punctuality.
Collaborative attitude and willingness to accept coaching.
Comfort using technology and software for loan processing and customer management.
Commitment to customer satisfaction and high ethical standards.

Nice To Haves

Call center sales experience is highly preferred.
A bachelor's degree is highly preferred.

Responsibilities

Complete a comprehensive training program covering the full loan life cycle.
Develop expertise in mortgage and HELOC lending and prepare for the SAFE and National Licensing exams.
Identify and pursue sales opportunities.
Apply basic financial concepts and knowledge of mortgage products.
Adapt to industry changes and company policies.
Prioritize tasks and meet deadlines in a fast-paced environment.
Maintain high ethical standards in all interactions.
Use software for loan processing and customer management.
Deliver exceptional customer service throughout the loan process.
Connect with clients through phone presentations and cultivate strong client relationships.
Maintain consistent attendance and punctuality, collaborate with colleagues, and embrace coaching for continuous improvement.