Mortgage Loan Officer

Allegiance Credit Union•Oklahoma City, OK

About The Position

The Mortgage Loan Officer originates and develops residential mortgage loans, including first and second mortgages, home equity loans, and other related mortgage products. The role generates new mortgage business through outside sales, networking, and building and maintaining relationships with Realtors, referral partners, community contacts, and prospective members. The officer promotes the Credit Union’s mortgage products and services and identifies opportunities to meet members’ and prospective members’ financial needs. Attendance is an essential function of the position.

Requirements

Two years of experience required.
Bilingual Spanish/English; a bilingual bonus is noted.
A completed application is required for consideration.
Ability to perform outside sales and business-development activities and build relationships with members, referral partners, and community contacts.
Ability to conduct loan interviews, explain mortgage products and terms, and obtain complete and accurate application documentation.
Ability to maintain compliance with applicable mortgage lending requirements and regulations.

Responsibilities

Achieve established monthly and annual mortgage loan production goals through business development, relationship building, and effective management of the mortgage lending pipeline.
Develop mortgage business and manage relationships with potential members, real estate brokers, builders, trade organizations, and community groups.
Represent the Credit Union in industry and professional associations, community organizations, and local business groups, and promote its products.
Conduct loan interviews and obtain complete, accurate application information and documentation before forwarding applications to the underwriter.
Explain loan options, rates, terms, and collateral requirements, and communicate loan decisions and conditions to members.
Provide financial counseling and assist members and prospective members with telephone, text, video, and online requests; answer questions and resolve issues within the role’s authority, referring other issues to a supervisor with recommendations.
Staff community events, including occasional evening and weekend events hosted by nonprofit organizations, schools, foreign consulates, and chambers of commerce.
Prepare required disclosures within three days of application and maintain communication with borrowers, Realtors, and other associated parties.
Work with team members from loan origination through closing and ensure loans are documented in compliance with TRID, ATR/QM, and other Dodd-Frank regulations.
Comply with company policies and procedures and applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and Office of Foreign Assets Control requirements.
Perform other related duties as assigned.