Mortgage Loan Officer (NMLS Required)

loanDepot•Scottsdale, AZ

About The Position

loanDepot’s Direct Sales channel provides consumer-direct mortgage lending services to customers across all 50 states. Lending Officers receive warm transfers and online customer leads from call center agents, then recommend loan solutions consistent with lending guidelines and mortgage policy. They take a consultative, customer-first approach to pre-qualify clients and identify loan programs that fit their financial goals. The role is expected to work from the Scottsdale, Arizona, or Chandler, Arizona, offices; remote work may be considered case by case. Compensation includes a base wage of $12.00–$18.17 per hour, determined by applicable state and county minimum-wage requirements, plus an uncapped commission plan and possible ramp-up bonuses based on recent production. The company provides sales training and continuing education and licensing support. The position also offers a benefits package that includes health, dental, and vision options, HSA/FSA plans, paid volunteer hours, tuition reimbursement, pet coverage, company-paid life insurance, and a 401(k) with company match.

Requirements

  • At least 2 years of recent mortgage origination experience in a similar direct lending environment.
  • NMLS SAFE Act compliance and at least 5 active state licenses.
  • A proven record of top performance in a similar model.
  • Willingness to commute to the Scottsdale, Arizona, or Chandler, Arizona, offices; remote work is considered case by case.
  • Flexible and adaptable, with the ability to learn and react quickly.
  • Excellent customer service and follow-through.

Responsibilities

  • Receive and work a high volume of daily online customer leads transferred from the call center.
  • Present loanDepot’s competitive advantages, assess customer needs, and sell financial solutions to clients across the country.
  • Build rapport, analyze clients’ financial situations, and identify loan products aligned with their goals.
  • Educate clients on managing their mortgage and debt.
  • Guide clients through the loan process from application to closing.
  • Meet minimum production standards for originations and fundings.

Benefits

  • Competitive compensation, including base pay, an uncapped commission plan, and possible ramp-up bonuses based on recent production.
  • Company-provided sales training and continuing education and licensing support.
  • Multiple health, dental, and vision plan options.
  • HSA/FSA plans.
  • Paid volunteer hours.
  • Tuition reimbursement.
  • Pet coverage.
  • Company-paid life insurance.
  • 401(k) with company match.
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