Mortgage Loan Officer (NMLS Required)

loanDepot • Southfield, MI

6d

About The Position

loanDepot’s Direct Sales channel provides consumer-direct mortgage lending services to customers across all 50 states. Lending Officers receive warm transfers from call center agents and recommend loan solutions in accordance with lending guidelines and mortgage policy. They take a consultative, customer-first approach to pre-qualify clients and identify loan programs suited to their financial goals.

The role receives a high volume of online customer contacts and involves presenting loanDepot’s offerings, evaluating customer needs, analyzing financial situations, and guiding clients through the mortgage process from application to closing. Officers are expected to maintain minimum production standards for originations and fundings. The position is based in Southfield, Michigan, and requires willingness to commute to the office; remote work may be considered case by case.

Requirements

• At least 2 years of recent mortgage origination experience in a similar direct lending environment.
• Willingness to commute to the Southfield, Michigan office; remote work may be considered on a case-by-case basis.
• NMLS SAFE Act compliance and 5 or more active state licenses.
• Proven top performance in a comparable model.
• Flexibility and adaptability, with the ability to learn and react quickly.
• Excellent customer service and follow-through.

Responsibilities

• Handle a high-volume daily flow of online customer contacts transferred from the call center.
• Present loanDepot’s competitive offerings, evaluate customer needs, and sell financial solutions.
• Build rapport with clients, analyze their financial situations, and determine appropriate loan products.
• Educate clients on managing their mortgage and debt.
• Assist clients through the loan process from application to closing.
• Maintain minimum production standards, including originations and fundings.

Benefits

• Competitive compensation package with base wage, competitive commission structure, and additional kickers.
• Company-provided sales training and continuing education and licensing support.
• Health, dental, and vision plan options.
• HSA/FSA plans.
• Paid volunteer hours.
• Tuition reimbursement.
• Pet coverage.
• Company-paid life insurance.
• 401(k) with company match.
• Possible ramp-up bonuses based on a proven record of recent production.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed