Laboratory Assistant Jobs

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About The Position

The Laboratory Assistant provides general laboratory services, including greeting patients, entering test orders, collecting blood, transporting specimens, processing samples before analysis, and distributing specimens for in-house testing or dispatch to reference laboratories. The role responds to questions and collection requests from off-site facilities, nursing units, physician offices, and reference laboratories about test orders, specimen requirements, and reporting. It also performs clerical and computer functions related to patient-sample processing and maintains collection and testing supplies at the hospital and other healthcare facilities. The schedule is 11:00 a.m.–7:30 p.m., with eight-hour shifts Monday through Friday and a rotating weekend and holiday schedule. Blood collection may take place at off-site facilities and requires driving a personal vehicle or a Riverview-provided vehicle. The position requires proof of insurance, a valid driver’s license, and a clean driving record when using a personal vehicle. The Laboratory Assistant supports the hospital’s mission through customer-focused service and follows laboratory and hospital policies, safety requirements, and standard operating procedures. The position performs trained CLIA-waived testing, assists with employee training and orientation, and carries out other duties as assigned.

Requirements

  • High school diploma.
  • Experience with data entry, medical terminology, and customer service, or an equivalent combination of education and experience providing comparable job knowledge.
  • BLS certification through the American Heart Association within 30 days of hire.
  • When using a personal vehicle for specimen transport: proof of insurance, a valid driver’s license, a clean driving record, and a vehicle maintained in good working order.
  • Ability to work a regular rotating weekend and holiday schedule.

Nice To Haves

  • Phlebotomy certificate.
  • Associate degree in a chemical, physical, or biological science, with at least one year of full-time laboratory training or experience, or both.
  • One to two years of previous laboratory or phlebotomy experience.

Responsibilities

  • Provide courteous, professional service and respond to customer inquiries about laboratory services, specimen requirements, turnaround times, reference ranges, and reporting protocols.
  • Collect STAT, timed, and routine venous and capillary blood specimens from off-site facilities and hospital inpatients and outpatients in accordance with laboratory procedures.
  • Instruct patients in the proper collection and handling of non-blood specimens.
  • Generate and review collection lists and pending logs in the Laboratory Information System (LIS), and contact nursing units and off-site facilities to track pending collected and uncollected specimens.
  • Transport specimens from outside facilities using a personal or Riverview-provided vehicle, following applicable vehicle-safety requirements.
  • Maintain phlebotomy supplies on inpatient nursing units and fill supply orders for off-site facilities.
  • Receive and process specimens, including entering data into the LIS; verifying patient and specimen identification and test requests; documenting rejected specimens; centrifuging and distributing specimens; preparing referral tests; checking surgical specimens and requisitions for accuracy and completeness; and storing specimens at required temperatures.
  • Communicate with technical staff to support efficient turnaround of results.
  • Review orders for completeness and enter patient test orders in the LIS.
  • Check Medicare orders for diagnosis and medical necessity; notify physicians or their representatives when codes or diagnoses do not meet Local Medical Review Policy criteria; and obtain an ABN before collection when necessary.
  • Recognize problems in laboratory ordering, testing, and reporting operations; take appropriate corrective action or notify the area coordinator or department manager.
  • Perform and document daily temperature and function checks for assigned areas and take corrective action when results are outside acceptable limits.
  • Use personal protective equipment and comply with applicable departmental, functional, safety, waste-disposal, attendance, punctuality, and dress-code policies and Standards of Excellence.
  • Perform CLIA-waived testing in accordance with CLIA ’88 standards, as trained and applicable.
  • Assist with new-employee training and orientation, and train staff on Medical Necessity Guidelines.
  • Perform other duties as assigned.

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