Laboratory Assistant: 32 Hours/Week 11A-7:30P Weekend And Holiday Rotation

Riverview Health•Noblesville, IN

9d•Onsite

About The Position

The Laboratory Assistant provides general laboratory services, including greeting patients, entering test orders, collecting blood, transporting specimens, processing samples before analysis, and distributing specimens for in-house testing or dispatch to reference laboratories. The role responds to questions and collection requests from off-site facilities, nursing units, physician offices, and reference laboratories about test orders, specimen requirements, and reporting. It also performs clerical and computer functions related to patient-sample processing and maintains collection and testing supplies at the hospital and other healthcare facilities. The schedule is 11:00 a.m.–7:30 p.m., with eight-hour shifts Monday through Friday and a rotating weekend and holiday schedule. Blood collection may take place at off-site facilities and requires driving a personal vehicle or a Riverview-provided vehicle. The position requires proof of insurance, a valid driver’s license, and a clean driving record when using a personal vehicle. The Laboratory Assistant supports the hospital’s mission through customer-focused service and follows laboratory and hospital policies, safety requirements, and standard operating procedures. The position performs trained CLIA-waived testing, assists with employee training and orientation, and carries out other duties as assigned.

Requirements

High school diploma.
Experience with data entry, medical terminology, and customer service, or an equivalent combination of education and experience providing comparable job knowledge.
BLS certification through the American Heart Association within 30 days of hire.
When using a personal vehicle for specimen transport: proof of insurance, a valid driver’s license, a clean driving record, and a vehicle maintained in good working order.
Ability to work a regular rotating weekend and holiday schedule.

Nice To Haves

Phlebotomy certificate.
Associate degree in a chemical, physical, or biological science, with at least one year of full-time laboratory training or experience, or both.
One to two years of previous laboratory or phlebotomy experience.

Responsibilities

Provide courteous, professional service and respond to customer inquiries about laboratory services, specimen requirements, turnaround times, reference ranges, and reporting protocols.
Collect STAT, timed, and routine venous and capillary blood specimens from off-site facilities and hospital inpatients and outpatients in accordance with laboratory procedures.
Instruct patients in the proper collection and handling of non-blood specimens.
Generate and review collection lists and pending logs in the Laboratory Information System (LIS), and contact nursing units and off-site facilities to track pending collected and uncollected specimens.
Transport specimens from outside facilities using a personal or Riverview-provided vehicle, following applicable vehicle-safety requirements.
Maintain phlebotomy supplies on inpatient nursing units and fill supply orders for off-site facilities.
Receive and process specimens, including entering data into the LIS; verifying patient and specimen identification and test requests; documenting rejected specimens; centrifuging and distributing specimens; preparing referral tests; checking surgical specimens and requisitions for accuracy and completeness; and storing specimens at required temperatures.
Communicate with technical staff to support efficient turnaround of results.
Review orders for completeness and enter patient test orders in the LIS.
Check Medicare orders for diagnosis and medical necessity; notify physicians or their representatives when codes or diagnoses do not meet Local Medical Review Policy criteria; and obtain an ABN before collection when necessary.
Recognize problems in laboratory ordering, testing, and reporting operations; take appropriate corrective action or notify the area coordinator or department manager.
Perform and document daily temperature and function checks for assigned areas and take corrective action when results are outside acceptable limits.
Use personal protective equipment and comply with applicable departmental, functional, safety, waste-disposal, attendance, punctuality, and dress-code policies and Standards of Excellence.
Perform CLIA-waived testing in accordance with CLIA ’88 standards, as trained and applicable.
Assist with new-employee training and orientation, and train staff on Medical Necessity Guidelines.
Perform other duties as assigned.