Laboratory Assistant

Vitruvian Health•Cleveland, TN

About The Position

Under the general supervision of Laboratory Phlebotomy Management, the Laboratory Assistant performs laboratory procedures accurately and promptly in accordance with hospital policies and departmental procedures. The role supports clerical work, clinical specimen accessioning, sample sorting, and accurate, timely data entry in a fast-paced, high-throughput environment. The position may be fast-paced and stressful and requires multitasking, good communication with patients and visitors, a caring attitude, and a focus on patient care. The assistant must be able to work independently and collaborate with laboratory technical staff and external laboratory customers. Clerical duties include faxing, answering phones, operating the pneumatic tube system, using a computer to register and order reference laboratory services from other healthcare facilities, and completing other duties assigned by the Phlebotomy Manager, Lab Manager, or Lab Director. The role requires maintaining the confidentiality of hospital and patient information at all times.

Requirements

  • High school diploma; diploma or transcripts are required upon hire.
  • Strong computer skills.
  • Manual dexterity and good eye-hand coordination.
  • Ability to distinguish sounds in the low-to-high range to assure proper operation of clinical equipment.
  • Ability to communicate with other healthcare providers by telephone to obtain or provide information critical to patient care.
  • Visual acuity, basic mathematical skills, and color discrimination ability.
  • Ability to obtain and interpret pertinent information in terms of age-appropriate patient needs.
  • Good communication skills and ability to work individually and as part of a team.

Nice To Haves

  • One year of hospital experience preferred.
  • Prior customer service experience preferred.

Responsibilities

  • Perform laboratory procedures accurately and promptly according to hospital policies and departmental procedures.
  • Perform clerical duties, clinical specimen accessioning, sample sorting, and data entry.
  • Communicate with patients and visitors in a caring and professional manner.
  • Work independently and collaboratively with laboratory technical staff and external laboratory customers.
  • Fax documents and answer phones.
  • Operate the pneumatic tube system.
  • Use a computer to register and order reference laboratory services from other healthcare facilities.
  • Maintain confidentiality of hospital and patient information.
  • Perform other duties assigned by the Phlebotomy Manager, Lab Manager, or Lab Director.
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