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Summer Internship: IT Operations & Automation

Osi VisionSan Antonio, TX

About The Position

We are seeking a motivated IT Operations & Automation Intern to support the core IT department in maintaining a high-standard Microsoft 365 environment. This role offers a comprehensive overview of enterprise IT, from hands-on end-user support and device management to governance, risk, and compliance (GRC). The intern will focus on modernizing infrastructure and driving efficiency through AI and automation.

Requirements

  • Current student or recent graduate with a strong passion for Information Technology.
  • Foundational understanding of Microsoft 365 (Teams, Outlook, Excel, SharePoint).
  • A primary focus on IT operations and automation (rather than solely cybersecurity).
  • Detail-oriented with a problem-solving mindset and a positive attitude.
  • Ability to interpret instructions in various forms to build automated workflows.

Nice To Haves

  • Familiarity with security frameworks is a bonus.

Responsibilities

  • Assist with Help Desk support, manage device inventory, and handle account provisioning.
  • Focus on optimizing Teams, Intune management, and security/compliance settings.
  • Lead upgrades for SharePoint sites and lists while improving document library governance.
  • Create Power Automate workflows and reporting dashboards to streamline internal IT processes.
  • Provide support for the corporate risk register and assist with audit readiness and security awareness.
  • Develop and update Standard Operating Procedures (SOPs) and project documentation.
  • Apply AI prompt engineering to solve IT challenges and contribute to AI Knowledge Assistant projects.

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What This Job Offers

Career Level

Intern

Education Level

No Education Listed

Number of Employees

11-50 employees

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