Intern Jobs

About The Position

Requirements

• Must have obtained a bachelor's or higher-level degree no more than 24 months before the date of hire, or, if the degree was obtained more than 24 months before the date of hire, must be currently enrolled in a bachelor's or higher-level degree program.
• No previous work experience is required.
• Must present transcripts before a formal offer is extended.
• Must demonstrate interest in helping students achieve their educational goals, strong communication and organizational skills, attention to detail, sound judgment, initiative, and ability to learn new systems and adapt to changing responsibilities.

Nice To Haves

• Demonstrated interest in academic advising, student success, higher education administration, or related student-support services.
• Experience in customer service, peer mentoring, tutoring, student leadership, academic support, or helping individuals navigate complex processes.
• Strong written and verbal communication skills, including active listening and explaining information clearly to people with varied backgrounds.
• Organizational skills, attention to detail, and ability to manage multiple responsibilities and deadlines.
• Problem-solving and critical-thinking skills, including evaluating information, identifying resources, and exercising sound judgment.
• Experience with Microsoft Office or comparable productivity tools, electronic records, or learning new information systems.
• Ability to work independently and collaboratively, take initiative, and adapt to changing priorities, responsibilities, and work environments.
• Commitment to responsive, respectful service and supporting student success.

Responsibilities

• Participate in training and professional development in academic advising, student success, university policies, and student-support systems, and provide feedback to strengthen training practices.
• Provide direct student support under appropriate supervision, helping students understand academic requirements, navigate university processes, identify resources, and connect with advising services.
• Perform assigned duties supporting academic advisors or student-success specialists in campus units, consistent with training, supervision, and position scope.
• Support advising centers during peak periods, outreach efforts, appointment campaigns, and targeted student-success events.
• Communicate professionally with students, faculty, staff, and campus partners in person, by phone, email, and approved digital platforms.
• Maintain accurate documentation and records in university-approved systems while following confidentiality and privacy requirements.
• Collect, organize, and interpret information to support advising operations, student-success initiatives, and process improvements.
• Contribute to Office of Advising Services projects and initiatives involving community engagement, communication, and continuous improvement.
• Manage priorities and collaborate effectively across teams.

Benefits

• Benefits-eligible position.
• Medical, dental, vision, and life insurance.
• Tuition remission and dependent education programs.