Intake Coordinator Jobs

About The Position

Requirements

• High school diploma or equivalent
• Active state RN or LPN license
• Two years or more of experience in similar role preferred
• Possess extensive knowledge of all types of insurances such as Medicare, Medicaid, PPO, HMO, and Advantage plans
• Excellent communication and customer service skills
• Excellent organizational and time-management skills
• Proficiency with Office 365 suite

Nice To Haves

• Associate’s degree preferred

Responsibilities

• Ensure all intake data for admissions requests are collected, completed, and communicated according to the established standard operating procedures and in compliance with all regulatory requirements
• Obtain all necessary information (e.g., demographic, financial, clinical, and other pertinent data) through contact and/or interview with referral agency, patient, and/or patient representative
• Verify patient insurance through payer websites, phone calls and any other means available
• Perform clerical work (e.g., document management)
• Prepare and maintain patient charts as per non-clinical functions
• Utilize appropriate systems to track all incoming new patients and the status of their paperwork and benefits information
• Maintain and update EMR platforms appropriately and in a timely manner
• Coordinate the facilities, hospitals, and other referral sources to ensure accurate and timely information is received and the patient is promptly scheduled with an appropriate provider
• Maintain geographic scheduling for assigned practice/providers
• Promote efficiency of admission process by answering phones and reporting issues to supervisor as needed
• Track all referrals in the computer system and compile statistics monthly and/or as requested.
• Represent department and organization in a professional and positive manner
• Participate in scheduled department meetings
• May perform other duties as needed and/or assigned

Benefits

• Make a difference every day in the lives of those who need our help the most
• Competitive pay
• Paid on a weekly basis
• Medical/dental/vision/life insurance
• Paid holidays/PTO/401(k) match
• Career growth opportunities
• Great and collaborative work environment
• Work‐life balance