Home Health Medical Biller / Intake Coordinator

Compassionate Home Health Ltd•Roseville, CA

78d•$22 - $24•Onsite

About The Position

Compassionate Home Health, LTD is a locally owned, clinician-led home health agency based in Roseville, California. The agency is seeking a dependable, detail-oriented Medical Biller / Intake Coordinator to support patient intake coordination and billing-related administrative processes in a fast-paced home health environment. This is a long-term, full-time, in-office position. Training will be provided on the agency’s home health processes and systems, with opportunities to build healthcare administration and coordination skills through professional development and cross-training. The role coordinates patient intake and referrals, verifies patient demographic and insurance information, supports authorization requirements, maintains medical records, follows up on physician orders, and enters information into the electronic medical record. It also supports billing processes, including preparing Notices of Admission, assisting with Additional Development Requests, gathering missing documentation, and communicating with payers. The coordinator works with patients, clinicians, physician offices, facilities, referral sources, insurance companies, and administrative staff while maintaining confidentiality, accuracy, and compliance. The schedule is Monday through Friday, eight hours per day on a day shift, with rotating weekend coverage of approximately one Saturday per month. Starting pay is $22.00 per hour, with compensation potentially higher based on relevant home health experience.

Requirements

Medical billing or medical coding certification required.
High school diploma or equivalent.
Basic understanding of medical terminology and medical billing processes.
Proficiency with computers and Microsoft Office.
Ability to work one Saturday per month as part of a rotating schedule.
Reliable transportation for commuting to the office and occasional work-related travel, if needed.
Reliable, punctual, and detail-oriented.
Strong organizational and multitasking skills.
Good communication and customer service skills.
Comfortable working with Apple computers and electronic medical records.
Ability to work in a fast-paced, team-based environment.
Strong attention to accuracy and follow-through.
Ability to communicate professionally with patients, clinicians, physician offices, insurance companies, and referral sources.

Nice To Haves

Previous medical billing or healthcare administrative experience.
Home health experience strongly preferred.
Knowledge of Medicare billing and reimbursement processes.
Experience with NOAs, ADRs, insurance verification, or authorizations.
Familiarity with ICD-10 and CPT/HCPCS coding.
Experience with Axxess Home Health EMR and DDE.
Previous home health intake or referral coordination experience.

Responsibilities

Coordinate patient intake for home health services, including gathering and verifying patient demographic and insurance information.
Receive, process, and organize patient referrals.
Verify insurance eligibility and assist with identifying authorization requirements.
Prepare and maintain accurate patient medical records and documentation.
Follow up on physician orders and required documentation to ensure completeness and compliance.
Enter and update patient information accurately in the electronic medical record system.
Communicate with patients, clinicians, physician offices, facilities, and referral sources as needed.
Assist with scheduling and coordinating home health visits for clinical staff.
Monitor outstanding intake items and follow up to ensure timely completion.
Assist with billing-related administrative processes and maintain accurate billing information.
Prepare and submit Notices of Admission (NOAs) as required.
Assist with Additional Development Requests (ADRs), including gathering and submitting required documentation.
Review patient records and documentation for completeness and accuracy.
Assist with obtaining missing documentation needed for billing and reimbursement.
Communicate with insurance companies and other payers as needed.
Maintain accurate insurance and patient information within the EMR.
Apply a basic understanding of medical terminology, ICD-10, CPT/HCPCS codes, and insurance processes.
Collaborate with clinical and administrative staff to ensure documentation supports billing and compliance requirements.
Support general administrative and telephone duties as needed.
Maintain confidentiality and comply with HIPAA and agency policies.
Maintain accurate and organized records.
Assist with quality assurance and compliance activities.
Perform other related duties as assigned.