Home Health Intake Coordinator

Eden Health•Vancouver, WA

19h•Onsite

About The Position

The Home Health Intake Coordinator supports patient intake and administrative operations for Eden Health. The role enters and updates patient information in the electronic health record (EHR), coordinates patient scheduling, and helps provide consistency and continuity in patient schedules. It reviews medical records and referral documentation for completeness, obtains missing information, manages records and communications, and follows up on provider orders and billing requirements in accordance with regulatory requirements. The coordinator also assists management and other Eden team members, participates in information management and quality assurance performance improvement activities, and must report to the administrative office for the entire shift. This is not a remote position.

Requirements

High school diploma or equivalent.
General clerical, data-entry, and excellent organizational skills.
Ability to communicate effectively in English verbally and in writing.
Working knowledge of computer software programs.
Valid driver's license and reliable transportation.
Ability to pass a criminal background check and national sex offender clearance.
Ability to physically report to the administrative office for the entire shift; the position is not remote.

Nice To Haves

Healthcare experience.
Knowledge of medical terminology.
Experience with EHR medical record documentation.

Responsibilities

Enter patient information into the electronic health record (EHR).
Coordinate patient scheduling and support consistency and continuity in patient schedules and patient satisfaction.
Review medical records for completeness and proactively retrieve missing information.
Attach documents received by fax, scan, or mail to patient files in the EHR.
Monitor aged unsigned provider orders, submit requests for provider signatures, and track orders per regulatory requirements.
Receive and respond to written and verbal medical-record requests, and transport or transfer records to the requesting area.
Review Face-to-Face and referral documentation for completeness and adequacy per regulatory requirements.
Answer and transfer phone calls promptly and efficiently.
Use the EHR to obtain and accurately update patient demographic data.
Process incoming and outgoing mail and faxes as needed.
Assist management with typing, filing, and computer-related tasks as needed.
File, print, fax, copy, clean, organize, and assemble new patient folders as assigned.
Review patient charts for billing accuracy, follow up promptly on unmet requirements to ensure timely billing, and document appropriately.
Provide backup to other Eden team members as assigned.
Participate in information management and quality assurance performance improvement (QAPI) activities.

Benefits

Employee discounts on travel, resorts, car rentals, Columbia products, and more.
Employee hardship fund.
Bonuses program.
Employee Stock Ownership Plan (ESOP).
Employee wellness offerings.
Paid time off for a personal day of your choosing.
Training and educational assistance.
Career advancement opportunities.
401(k) retirement savings plan.
Flexible spending accounts.
Life, accident, and disability insurance.
Paid holidays.
Paid continuing education credits, with online and in-person education offered.
Discounts with AT&T Wireless and National and Enterprise car rentals.
Discounted tickets to events, attractions, concerts, sporting events, hotels, and resorts.
Paid sick leave and vacation time for eligible employees.
Identity theft protection.
Employee assistance program and free counseling sessions through Unum.
Floating personal holiday.
Dental, medical, and vision coverage available for full-time status.
Benefits available as early as 30 days after the start date.