Home Health Intake Coordinator

AdvisaCare•Troy, MI

About The Position

AdvisaCare is hiring a Home Health Intake Coordinator to support its home health care and hospice services. The coordinator is the first point of contact for patients and families and manages intake by gathering essential patient information, verifying insurance coverage, and helping ensure the process is timely, accurate, and compliant with required protocols. The role calls for strong organization, communication, attention to detail, and collaboration with healthcare professionals and families.

Requirements

  • High school diploma or GED.
  • Strong organizational and communication skills.
  • Ability to multitask effectively.
  • Excellent written and verbal communication skills.
  • Ability to work collaboratively with healthcare professionals and families.
  • Detail-oriented mindset and commitment to maintaining patient confidentiality.

Nice To Haves

  • Previous experience in home health care, health insurance verification, or a related field.
  • Familiarity with electronic medical records (EMR) systems.
  • Experience with Wellsky, Kinnser, Allscripts, or EPIC.

Responsibilities

  • Serve as the first point of contact for patients and families.
  • Gather essential patient information.
  • Verify insurance coverage.
  • Manage the patient intake process efficiently and accurately.
  • Help ensure compliance with necessary protocols.
  • Collaborate with healthcare professionals and families.
  • Maintain patient confidentiality.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) retirement plan.
  • Excellent benefits package.
  • Supportive work environment and career growth opportunities.
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