Home Health Intake Coordinator

Eden Health•SeaTac, WA

23h•Onsite

About The Position

The Home Health Intake Coordinator supports patient intake and administrative operations by maintaining accurate electronic health records, coordinating patient scheduling, and ensuring patient files and documentation are complete. The role reviews documentation for regulatory and billing requirements, responds to medical-record requests, handles communications and office tasks, and provides backup support to other Eden team members. The position must be performed at the administrative office for the entire shift and is not remote.

Requirements

High school diploma or equivalent.
General clerical and data-entry skills and excellent organizational skills.
Ability to communicate effectively in English verbally and in writing.
Working knowledge of computer software programs.
Valid driver’s license and reliable transportation.
Ability to pass a criminal background check and national sex offender clearance.
Ability to report physically to the administrative office for the entire shift; this is not a remote position.

Nice To Haves

Healthcare experience preferred.
Medical terminology desired.
EHR medical-record documentation experience preferred.

Responsibilities

Enter patient information into the electronic health record (EHR).
Coordinate patient scheduling and support patient satisfaction through consistency and continuity in schedules.
Review medical records for completeness and proactively retrieve missing information.
Attach documents received by fax, scan, or mail to patient files in the EHR.
Monitor aged unsigned provider orders, request provider signatures, and track them according to regulatory requirements.
Receive and respond to written and verbal requests for medical records and transfer records to the requesting area.
Review Face-to-Face and referral documentation for completeness and adequacy per regulatory requirements.
Answer and transfer phone calls quickly and efficiently.
Use the EHR to obtain and accurately update patient demographic data.
Process incoming and outgoing mail and faxes as needed.
Assist management with typing, filing, and computer-related tasks as needed.
File, print, fax, copy, clean, organize, and assemble new patient folders as assigned.
Review patient charts for billing accuracy, follow up promptly on unmet requirements to support timely billing, and document follow-up appropriately.
Provide backup to other Eden team members as assigned.
Participate in information management and quality assurance performance improvement (QAPI) activities.

Benefits

Benefits beginning as early as 30 days after start date.
Employee discounts on travel, resorts, car rentals, Columbia products, and other offerings.
Employee Hardship Fund.
Bonuses program.
Employee Stock Program (ESOP).
Employee wellness offerings and family-first culture.
Paid time off for a personal day of the employee’s choosing.
Financial planning through Unum.
Free counseling sessions through Unum.
Training and educational assistance.
Career advancement opportunities.
401(k) retirement savings plan.
Employee Stock Ownership Plan.
Flexible Spending Accounts.
Life, accident, and disability insurance.
Paid holidays.
Paid continuing education credits, with online and in-person education offered.
Discounts with AT&T Wireless and National and Enterprise car rentals.
Discounted tickets to events, attractions, concerts, sporting events, hotels, and resorts.
Paid sick leave and vacation time; eligible employees begin accruing time on their first day of employment.
Identity Theft Protection.
Employee Assistance Program.
Floating personal holiday.
Dental, medical, and vision coverage available for full-time status.