Home Health Intake Coordinator

Alpha Home Health and Hospice•Everett, WA

1d•Onsite

About The Position

Alpha Home Health & Hospice is hiring a full-time, on-site Home Health Intake Coordinator for its Everett office. The role is scheduled Monday through Friday, 8:30 AM to 5:00 PM, and pays $26–$32 per hour, depending on experience. The coordinator manages patient intake and related records, communicates with patients and referral contacts, and coordinates with clinical, contract, and office staff to support effective home health care. The position also helps maintain intake workflows and regulatory compliance.

Requirements

At least 2 years of intake experience in a medical office.

Nice To Haves

Experience as a home health intake coordinator.
Experience with Home Care Home Base.

Responsibilities

Perform patient intake and verify insurance, demographics, orders, and other necessary information.
Make persuasive and empathetic outreach calls to explain the value of physician-ordered home health services.
Address patient concerns, clarify expectations, and explain how care can support safe recovery and independence.
Interface with contract, clinical, and office staff to foster collaboration and positive working relationships.
Serve as the primary responder to inbound calls and inquiries.
Provide excellent customer service to patients, referral sources, and community contacts.
Maintain daily workflow and ensure compliance with regulatory requirements.
Communicate professionally about care coordination expectations.
Educate others about and enforce deadlines, schedule updates, and workflow requirements.
Coordinate initial patient assessments and follow-ups with clinical staff.
Ensure accurate data entry and record-keeping for patient information.
Assist in developing and maintaining intake procedures and protocols.

Benefits

Comprehensive medical, dental, and vision insurance.
Free health concierge services.
Flexible spending account (FSA) and health savings account (HSA) accounts.
Paid life and AD&D insurance.
Paid sick leave, holidays, and PTO.
Short-term disability (STD), long-term disability (LTD), and other voluntary insurance plans.
Company-wide celebrations of employees' work and accomplishments.
Support for professional growth and development.
Room for advancement.
Supportive, inclusive, and fun teammates and leaders.