Intake Coordinator

CareRing Health, LLC•Philadelphia, PA

74d

About The Position

We are a leading provider of home health services throughout Pennsylvania. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Intake Coordinators and help our patients live happier and healthier lives.

Requirements

High school diploma or equivalent
Active state RN or LPN license
Two years or more of experience in similar role preferred
Possess extensive knowledge of all types of insurances such as Medicare, Medicaid, PPO, HMO, and Advantage plans
Excellent communication and customer service skills
Excellent organizational and time-management skills
Proficiency with Office 365 suite

Nice To Haves

Associate’s degree preferred

Responsibilities

Ensure all intake data for admissions requests are collected, completed, and communicated according to the established standard operating procedures and in compliance with all regulatory requirements
Obtain all necessary information (e.g., demographic, financial, clinical, and other pertinent data) through contact and/or interview with referral agency, patient, and/or patient representative
Verify patient insurance through payer websites, phone calls and any other means available
Perform clerical work (e.g., document management)
Prepare and maintain patient charts as per non-clinical functions
Utilize appropriate systems to track all incoming new patients and the status of their paperwork and benefits information
Maintain and update EMR platforms appropriately and in a timely manner
Coordinate the facilities, hospitals, and other referral sources to ensure accurate and timely information is received and the patient is promptly scheduled with an appropriate provider
Maintain geographic scheduling for assigned practice/providers
Promote efficiency of admission process by answering phones and reporting issues to supervisor as needed
Track all referrals in the computer system and compile statistics monthly and/or as requested.
Represent department and organization in a professional and positive manner
Participate in scheduled department meetings
May perform other duties as needed and/or assigned