Intake Coordinator Jobs

About The Position

Requirements

• Bachelor’s degree in Social Work, Vocational Rehabilitation, or related human services filed.
• Qualified Mental Health Professional.
• Minimum one-year experience in working with adults with serious mental illness.
• Valid Michigan Driver’s license and good driving record.
• Transportation or automobile accessibility with current auto insurance.
• Basic understanding of principles of psychosocial rehabilitation.
• Basic Understanding of Michigan Mental Health Code and Recipient Rights.
• Working knowledge of applicable Federal, State and Local laws and regulations, the CNS Corporate Compliance Program and CNS Code of Ethics as well as other policies and procedures.
• Ability to maintain professional boundaries
• Ability to communicate effectively, professionally, and courteously
• Ability to use discretion and judgmental when handling matters of a sensitive or confidential nature
• Intermediate time management, problem solving, customer service, interpersonal, and conflict resolution skills
• Intermediate presentation, facilitation, collaboration and team working skills.
• Ability to be forward thinking and take initiative to accomplish goals and objectives of the department
• Intermediate level experience with computers and Microsoft office products

Nice To Haves

• Completion of Clubhouse International Colleague Training.

Responsibilities

• Assists with special projects as assigned
• Provides supportive, educational, and social recreational services
• Develops jobs and manage Transitional Employment Placements.
• Provides onsite crisis intervention and case management.
• Acts as Intake coordinator for Clubhouse (checks authorizations, billing documentation)
• Liaison with internal CNS case management team
• Develops Person Centered Plans with members
• Participates and promote departmental and agency quality improvement initiatives
• Completes all required documentation in a timely fashion; meet requirements for staff productivity and direct service time, and caseload management of up to 25 members.
• Participates in program in-service education and community education.
• Completes case notes in the appropriate format and submit to medical records activity within prescribed time limits.
• Utilizes a trauma informed approach
• Provides transportation services to members.
• Meets established productivity standards of the organization.
• Other duties as assigned

Benefits

• Comprehensive medical insurance options
• Employer-paid benefits including dental, vision, life, and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 18 days annually
• 15 paid holidays, including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more