Advanced Therapies Intake & Scheduling Coordinator

Shields Advanced Therapies • Tampa, FL

1d • Onsite

About The Position

Shields Advanced Therapies is a new platform launched by Shields Health Innovations, focused on providing commercial, operational, and financial solutions to health systems to accelerate cell and gene therapies. The business is led by a seasoned leadership team and aims to scale better care for patients at the lowest cost possible. This opportunity offers the growth potential of an early-stage startup with the stability of a proven team and strong commercial traction, including partnerships with major US academic medical centers.

Requirements

• 5+ years of experience in healthcare scheduling roles within oncology, ideally within an academic medical center.
• Fast learner with a demonstrated ability to rapidly absorb the operational and clinical nuances of advanced therapies, such as cell and gene therapies, and how those nuances impact patient data and scheduling.
• Excellent organizational capabilities, with the ability to manage multiple scheduling constraints and priorities simultaneously.
• High proficiency with Microsoft Office tools and EHR systems, specifically Epic.
• Ability to anticipate and communicate the downstream impacts of schedule shifts, including how both clinical changes and non-clinical factors such as insurance changes can affect a patient's treatment schedule.
• Strong written and verbal communication skills, with the ability to coordinate effectively across physicians, clinical teams, and administrative leadership.

Nice To Haves

• Prior scheduling experience supporting cell and gene therapy, bone marrow transplant, or other advanced/complex therapy programs.
• Experience coordinating across pharmacy, nursing, and financial clearance teams in a hospital or health system setting.
• Familiarity with patient tracking or referral management systems within a health system environment.
• Experience working within an academic medical center or health system with a dedicated cell and gene therapy or bone marrow transplant program.

Responsibilities

• Schedule inpatient and outpatient advanced therapies, including bone marrow transplant, bispecific antibody, and CAR-T therapies, along with all supporting treatments.
• Manage scheduling constraints with a working knowledge of patient care journeys across multiple advanced therapy types.
• Proactively identify and escalate potential risks or conflicts in patient scheduling before they impact care.
• Coordinate schedules across multiple clinical and non-clinical functions, including physicians, nursing teams, pharmacy, and financial clearance.
• Anticipate and communicate the downstream impacts of schedule shifts, including how clinical changes and non-clinical factors such as insurance changes may affect a patient's treatment timeline.
• Serve as a reliable, detail-oriented point of contact for cross-functional teams navigating advanced therapy scheduling.
• Support the continuous improvement of scheduling tools and processes as the advanced therapies program evolves.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed