Intake Coordinator

Brighton Hospice • Saint Louis Park, MN

5d • $20 - $25 • Hybrid

About The Position

Brighton/Suncrest Hospice is dedicated to providing exceptional care and service through a compassionate, supportive team that values communication, integrity, teamwork, and continuous growth. As an Intake Coordinator, you will be a key part of this mission, handling telephone inquiries, processing referrals, and ensuring smooth operations within the intake process.

Requirements

• Proficient with Microsoft applications including Word and Excel
• Strong time management and organization skills
• Strong ability to multi task and prioritize
• Excellent telephone and customer service skills
• Proficient with medical terminology

Nice To Haves

• Minimum of two years’ experience preferably in hospice or health care setting
• Graduation from a one- or two-year college preferred

Responsibilities

• Answers telephone inquiries and channels them appropriately
• Assists with tracking and processing referrals
• Assist with audits and chart reviews as assigned
• Uploads documents to electronic medical records system
• Provides feedback on process and flow improvement
• Assists with scheduling goals of care and admission visits
• Work with sales team to receive incoming referral information
• Assists on weekends/holidays as needed
• Other duties as assigned by Director of Intake

Benefits

• Generous PTO
• Monthly bonus opportunities
• Mileage reimbursement
• Medical, HSA, Dental, Vision, Life, EAP
• 401k plan with employer match and immediate 100% vesting after 90 days of employment
• Ongoing opportunities for professional growth and career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree