Intake Coordinator: Maternal Health Clinic

Hoag • Newport Beach, CA

6d • $24 - $37

About The Position

The Intake Coordinator is responsible for the timely and accurate entry of a variety of data, including patient information, and billing and payroll information. Responds to referrals from a wide range of referral sources. Assists the functions of patient care management through thorough, timely, and accurate data entry and system reporting. Communicates patient needs to the clinical team via entry in to the electronic medical record. Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for care, plan of care initiation, and coordination of care with multiple service providers. Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes. Maintains comprehensive working knowledge of Hoag at Home contractual relationships and ensures that patients are admitted according to contract provisions.

Requirements

• High School diploma or equivalent required
• At least two (2) years’ experience in customer service, preferably in home health care
• At least two (2) years’ experience in customer service, preferably in hospice

Nice To Haves

• Two (2) years college preferred.
• AA or BA, BS, in Social Work preferred

Responsibilities

• Timely and accurate entry of patient information, and billing and payroll information.
• Responding to referrals from a wide range of referral sources.
• Assisting patient care management through data entry and system reporting.
• Communicating patient needs to the clinical team via the electronic medical record.
• Ensuring seamless transition of patients to home care by overseeing patient education, preparation for care, plan of care initiation, and coordination of care with multiple service providers.
• Ensuring maximum third party reimbursement through oversight of insurance verification and authorization processes.
• Maintaining working knowledge of Hoag at Home contractual relationships and ensuring patients are admitted according to contract provisions.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED