Insurance Coordinator Jobs

About The Position

Requirements

• Detail-oriented and organized individual with a passion for dental care and exceptional customer service.
• Previous experience in a similar role equating to 1-2 years of experience in similar work
• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to maintain accurate records and documentation.
• Proficiency in dental practice management software and Microsoft Office Suite.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Problem-solving skills to navigate insurance claim discrepancies and denials.
• High level of professionalism and a patient-centric attitude.

Nice To Haves

• Previous experience as a dental insurance coordinator or in a similar role is preferred.

Responsibilities

• Verify patients' dental insurance coverage and benefits.
• Communicate with insurance companies to obtain pre-authorizations for treatments.
• Assist patients in understanding their insurance coverage and estimated costs.
• Submit accurate and timely insurance claims electronically and via mail.
• Follow up on outstanding insurance claims, appeals, and denials.
• Maintain up-to-date knowledge of dental insurance policies and industry changes.
• Collaborate with the front desk and clinical teams to ensure accurate patient information and treatment codes.
• Provide excellent customer service by addressing insurance-related inquiries and concerns.
• Educate patients on available payment options for uncovered services.
• Facilitate/coordinate other office responsibilities as needed.

Benefits

• 401(k) plan