Inside Sales Jobs

About The Position

Requirements

• At least 1 year in sales, customer service and/or marketing experience
• Knowledge of Microsoft Office programs
• A preference for work in a fast-paced sales environment
• Excellent people skills to create rapport with prospects quickly

Nice To Haves

• A Bachelor's Degree is preferred but not required
• Inbound or outbound call center experience or worked in a sales development role before is a plus
• Experience using SAP's CRM system is a plus

Responsibilities

• Actively lead customers through the sales cycle from quote to closing of sales.
• Manage incoming demand, i.e. calls, emails or mt.com requests for price, availability or quote. Ensure quality service with focus on service level, customer service and urgency to response/follow-up
• Support in installation confirmations with our scheduling and field teams
• Assure database integrity by validating and correcting the data housed within our CRM at every practical opportunity
• Accurately and quickly, provide reference quote for products, services, and solutions to accounts that do not need product selection guidance on an as needed basis
• Assist sales representatives with above baseline targets and/or lead counts with quoting and nurturing support to maximize their productivity.
• Assist team lead and senior management by providing weekly updates about recurring business issues that require a proactive approach, or trends that suggest alternate sales offers or approaches, through regular communication or team meetings
• Overall general knowledge of the business area's product lines and service offerings
• In-depth knowledge of all internal applications related to sales and marketing, including but not limited to SAP CRM and ECC
• Time management and multi-tasking skills; ability to handle a complex and highly communicative environment

Benefits

• Medical, dental and vision care coverage
• 401(k) savings plan with company matching
• Tuition reimbursement
• Employee wellness programs
• Parental and caregiver leave policies
• Paid time off
• Flexible spending
• Short- and long-term disability
• Basic life insurance
• Business travel insurance
• Employee Assistance Program
• Domestic partner benefits