Technical Inside Sales Representative

Martin Sprocket & Gear•Portland, OR

7d•Onsite

About The Position

Martin Sprocket & Gear is looking for an energetic Technical Inside Sales Representative to join their onsite team in Portland, Oregon. This role supports new business and serves as a key connection between customers, outside sales, engineering, manufacturing, and shipping. The Portland branch operates as a local warehouse and machine shop, combining inventory, machining, and customer service to deliver products efficiently. This onsite role is based in Northwest Portland.

Requirements

Associate or Bachelor’s degree
Customer-facing experience from part-time work, internships, retail, restaurant, sales, or service roles
Curiosity about how things work, willingness to learn, and the ability to understand technical products, specifications, and customer applications; mechanical knowledge will be key to your success
Strong communication skills with a customer-focused approach to service and follow-through
Organization and attention to detail to manage quotes, orders, and customer needs accurately
Problem-solving skills with the ability to troubleshoot issues and keep work moving
Ability to collaborate across teams, including sales, engineering, manufacturing, and shipping
Adaptability, reliability, and timely collaboration with our teams to support customer needs
Comfort using computers and business systems
Physical Ability to sit and work at a computer for extended periods and lift up to 15 pounds as needed

Nice To Haves

1–3 years of experience in a manufacturing, industrial, or technical environment
Experience working in Microsoft AX

Responsibilities

Build hands-on product knowledge through training that includes time in a manufacturing environment, helping you understand how Martin products are made, modified, and used; remote training in Texas for approximately 1 month
Guide customers to the right solutions by providing product information, technical support, pricing, order updates, and delivery details
Keep business moving by responding to sales inquiries, preparing quotes, entering orders, and following through on stock and custom-manufactured products
Serve as a key connection between customers, outside sales, engineering, manufacturing, and shipping to support needs from quote to delivery
Support business growth & customer growth by proactively engaging existing customers, assisting with open opportunities, and reviewing sales figures to identify potential areas for growth and improvement