Housekeeper Jobs

About The Position

Requirements

• Must be at least 18 years of age to comply with Pennsylvania Child Labor Laws.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Must have reliable transportation to and from scheduled shifts.
• Ability to comply with all uniform policies.
• Exceptional customer service skills, including the ability to resolve questions, problems, issues, and concerns positively and professionally.
• Strong attention to detail and ability to notice objects and areas requiring attention.
• Ability to follow direction, multitask, and work as part of a team and independently.
• Ability to read, write, and speak fluent English.
• Ability to stand, walk, and remain on one's feet for most of the workday.
• Ability to frequently stoop, twist, kneel, bend, squat, or reach above the shoulders.
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more.
• Ability to withstand heat and humidity in some hotel areas.
• Ability to consistently use hands to grasp, control, and move objects or tools.
• Ability to tolerate prolonged exposure to dust, dirt, and cleaning chemicals.

Nice To Haves

• Spanish or other bilingual language skills.

Responsibilities

• Provide exceptional guest service by treating guests with courtesy and a smile.
• Respond to guest requests by delivering requested items in a timely manner.
• Remove room linens, replenish them with clean linens, and assist with laundry.
• Make beds according to brand standards.
• Remove trash and replace trash-can bags.
• Monitor and replenish shampoo, conditioner, body wash, and other toiletry supplies.
• Dust and polish fixtures and surfaces.
• Clean windows and mirrors so they are free of residue.
• Immediately report damages or safety hazards to the maintenance team or lodging leadership.
• Place dirty linens in the designated laundry area.
• Vacuum and sweep room floors.
• Clean and sanitize showers, toilets, sinks, and counters.
• Empty refrigerator contents when applicable.
• Maintain the housekeeping cart and bumpers to avoid damaging walls and doors.
• Properly handle, label, stock, and store chemicals and cleaning supplies.
• Protect guest belongings and immediately turn in lost-and-found items.
• Report room status and maintenance problems accurately and promptly.
• Clean and disinfect public hotel areas, including the lobby, public restrooms, trash cans, and outdoor walkways, when needed.
• Maintain a safe, clean, and organized work environment.
• Perform other duties assigned by leadership.

Benefits

• Flexible schedule.
• Ability to cross-train and learn skills across various departments.
• Free admission to Dutch Wonderland and all Palace Entertainment parks on days off.
• Invitations to exclusive company-sponsored employee events throughout the season.