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Resort Groundskeeper/Houseman- CC

Lemonjuice Solutions
Onsite

About The Position

This position is for a dedicated, team-oriented candidate to join the Maintenance team at Caloosa Cove Resort in Islamorada, Florida. The role involves responding promptly to requests from guests and other departments, identifying and reporting maintenance issues, and assisting with groundskeeping and housekeeping tasks. The ideal candidate will maintain cleanliness, ensure guest satisfaction, and adhere to company policies and safety standards.

Requirements

  • Groundskeeping experience is required.
  • Ability to work flexible hours including weekends and evenings as required.
  • Strong customer service orientation and skills
  • Highly organized
  • Excellent time management and multi-tasking skills
  • Exceptional teamwork
  • Clear, concise communications skills (verbal and written)
  • Stand, sit, or walk for an extended period.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

Nice To Haves

  • High school diploma or G.E.D.; or one to three month’s related experience and/or training; or equivalent combination of education and experience.
  • One Year of Work-Related Experience

Responsibilities

  • Responds promptly to requests from guests and other departments.
  • Identifies and reports preventative or other maintenance issues in public areas or guest rooms.
  • Posts caution signs.
  • Contacts other departments directly for urgent repairs.
  • Delivers guest requests and sets up furniture items in guest rooms as requested.
  • Removes items from hallways and transports to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts.
  • Cleans, maintains, and stores cleaning equipment.
  • Maintains cleanliness of assigned area.
  • Assists housekeeper with cleaning on an as needed basis.
  • Removed soiled linen and trash from rooms/villas.
  • Reports accidents, injuries, and unsafe work conditions to manager.
  • Completes safety training and certifications.
  • Follows all company policies and procedures.
  • Ensures uniform and personal appearance are clean and professional.
  • Maintains confidentiality of proprietary information.
  • Protects company assets.
  • Welcomes and acknowledges all guests according to company standards.
  • Anticipates and addresses guests’ service needs.
  • Assists individuals with disabilities.
  • Thanks guests with genuine appreciation.
  • Speaks with others using clear and professional language.
  • Prepares and reviews written documents accurately and completely.
  • Answers telephones using appropriate etiquette.
  • Develops and maintains positive working relationships with others.
  • Supports team to reach common goals.
  • Listens and responds appropriately to the concerns of other associates.
  • Complies with quality assurance expectations and standards.
  • Mowing, landscaping, and completing other groundsman duties for the properties as needed.
  • Selects appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards.

Benefits

  • Robust benefits package available.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

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