Hotel Housekeeper

SRM MANAGEMENT GROUP LLC•Crystal River, FL

10d•$15 - $15•Onsite

About The Position

The Hotel Housekeeper enhances the guest experience by providing quality room products and service. The role promotes the company's Golden Rule value by treating guests, families, vendors, and team members as one would wish to be treated. Housekeepers ensure that guest rooms and common areas are clean and inviting, provide requested items and respond to guest needs, and follow company policies for safety, security, and confidentiality. Other duties may be assigned as needed, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to add and subtract two-digit numbers and multiply and divide with tens and hundreds, including using American units of weight, volume, and distance.
Ability to follow detailed but straightforward written or oral instructions using common-sense judgment.
Ability to solve problems involving a few concrete variables in standardized situations.
Ability to perform the essential duties satisfactorily.

Responsibilities

Clean guest rooms, corridors, lobbies, stairways, elevators, and lounges.
Organize work schedules using room status, arrival, and departure information.
Distribute linens, towels, and room supplies using carts or by hand.
Restock guest-room supplies, including drinking glasses, soaps, shampoos, writing supplies, and minibar items.
Replace dirty linens with clean items.
Inspect and turn mattresses regularly.
Store dirty laundry according to company policy.
Monitor guest laundry bags and replace laundry bags and slips.
Check that room appliances are working properly.
Arrange furniture and amenities according to the prescribed layout.
Respond to guest questions and requests.
Respond to housekeeping calls, including those involving spills or broken glass.
Deliver requested housekeeping items to guest rooms.
Remove room-service items.
Organize and restock the cart at the end of the shift.
Maintain the confidentiality and security of guest rooms.
Follow company safety and security procedures and health and safety rules.
Report maintenance issues and safety hazards.
Observe and report damage to hotel property.
Work cooperatively with team members and management to complete assignments.
Maintain a safe and clean environment.
Demonstrate a positive and respectful attitude toward guests, families, team members, vendors, and management.