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Hospice Director of Patient Care Services (RN)

Mission Healthcare•Carson City, NV

About The Position

Mission Healthcare is hiring a Hospice Director of Patient Care Services to coordinate and oversee direct and indirect patient services provided by clinical personnel. The role guides and supports clinical coordinators and supervisors, assists with clinical team management and planning, and supports patient and family care assessment, planning, implementation, and evaluation. The director contributes to budget preparation and administration, monitors operational indicators that may affect census, staffing, revenue, or expenses, and evaluates clinical supervisors and personnel. The role oversees clinical records, reporting, supplies and equipment, personnel orientation, and continuing education. It also supports performance improvement, organizational goals, policy development, and the safe, high-quality delivery of hospice services. The position is based in Carson City, Nevada, with a Monday–Friday, 8 a.m.–5 p.m. schedule. The listed annual pay range is $150,000–$160,000, depending on experience.

Requirements

  • Current registered nurse licensure to practice professional nursing in the state.
  • Bachelor’s degree in nursing from a program accredited by the National League for Nursing.
  • Three years of management experience within the last five years in hospice, including at least one year in a supervisory or administrative capacity.
  • Four years of registered nurse experience within the last five years in a home health agency, primary care clinic, or health facility, including at least one year in a supervisory or administrative capacity.
  • Knowledge and expertise in clinical decision-making for the patient population and in quality management review and evaluation.
  • Demonstrated ability to supervise and direct professional administrative personnel.
  • Ability to market and deal tactfully with customers and the community.
  • Excellent observation, verbal, and written communication skills.
  • Knowledge of business management, governmental regulations, and CHAP standards.

Nice To Haves

  • Master’s degree in health care.

Responsibilities

  • Coordinate and oversee direct and indirect patient services provided by clinical organization personnel.
  • Guide and counsel coordinators and clinical or nursing supervisors to support continuous improvement in care services.
  • Assist clinical or nursing supervisors with clinical team management and planning.
  • Support clinical personnel with assessment, planning, implementation, and evaluation of patient and family or caregiver care.
  • Assist the Executive Director or Administrator with preparation and administration of the organization’s budget.
  • Interpret operational indicators to identify census and service-volume changes that could affect staffing, revenue, or expenses.
  • Evaluate the performance of clinical or nursing supervisors and help them develop skills and techniques for evaluating clinicians.
  • Hire, evaluate, and terminate organization personnel.
  • Conduct clinical performance evaluations annually or more frequently when indicated.
  • Oversee patient clinical records, statistics, reports, and records used to evaluate and report organization activities.
  • Ensure clinical records are maintained in compliance with local, state, and federal laws.
  • Maintain adequate and appropriate inventory of supplies and equipment for patient services.
  • Develop, implement, and evaluate orientation for new personnel, and provide or delegate orientation.
  • Plan and implement in-service and continuing education programs to meet personnel training needs.
  • Assist with evaluating organizational performance through performance improvement, productivity, and quarterly and annual reviews.
  • Ensure the quality and safe delivery of hospice services.
  • Assist with developing organizational goals.
  • Develop, recommend, and administer organizational policies and procedures.

Benefits

  • 401(k) retirement savings plan
  • Mileage reimbursement
  • Employee Assistance Program (EAP)
  • Paid vacation, sick leave, and holidays
  • Tuition reimbursement
  • Relocation assistance
  • Medical, dental, and vision insurance for employees regularly scheduled 30 or more hours per week
  • Flexible Spending and Health Savings Accounts for employees regularly scheduled 30 or more hours per week
  • Disability, life, and AD&D insurance for employees regularly scheduled 30 or more hours per week
  • Pet insurance for employees regularly scheduled 30 or more hours per week

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