Director of Clinical Services (RN Required)

Emblem Home Health and Hospice•Phoenix, AZ

About The Position

The Home Health Director of Clinical Services (RN) oversees clinical operations and patient care services, mentors and develops nursing teams, drives quality outcomes, and helps shape the delivery of exceptional patient care. The role manages staffing, workforce planning, team performance, documentation, quality assurance, and regulatory compliance. It also partners with executive leadership on budgeting, census management, and operational efficiency; supports talent recruitment and development; builds healthcare referral relationships; and serves as Alternate Administrator, providing leadership coverage when needed. The position serves Arizona communities and requires an active Arizona Registered Nurse license.

Requirements

  • Actively licensed and in good standing as a Registered Nurse (RN) in the State of Arizona.
  • Proven supervisory or nurse management experience leading clinical teams in home health, or extensive critical care experience including ICU or emergency medicine settings.

Nice To Haves

  • Experience with Level I or Level II trauma centers is highly desirable.
  • Working knowledge of Home Health regulations, clinical operations, quality improvement, and compliance standards.
  • Experience with Homecare Homebase.

Responsibilities

  • Lead and oversee all direct and indirect patient care services.
  • Mentor, coach, and support Clinical Supervisors and clinical staff to drive exceptional patient outcomes.
  • Manage clinical operations, staffing, workforce planning, and team performance.
  • Ensure compliance with state, federal, and accreditation standards, including Joint Commission requirements.
  • Oversee clinical documentation, patient records, reporting, and quality assurance initiatives.
  • Drive Quality Assessment and Performance Improvement (QAPI) programs and performance metrics.
  • Partner with executive leadership on budgeting, census management, and operational efficiency.
  • Recruit, develop, evaluate, and retain clinical talent.
  • Lead onboarding, orientation, ongoing education, and competency programs.
  • Build and strengthen referral relationships within the healthcare community.
  • Serve as Alternate Administrator and provide leadership coverage when needed.

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • 401(k) with employer match
  • Employee Assistance Program
  • FSA / HSA
  • Life insurance
  • Pet insurance
  • Employee referral program
  • Tuition reimbursement
  • Professional development, continuing education, and leadership growth opportunities
  • Competitive compensation
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