Director of Clinical Services

Guild Services•Saint Paul, MN

4d•$115,000 - $125,000•Onsite

About The Position

The Director of Clinical Services leads Guild’s clinical programs to ensure high standards of person-centered care and support. The role oversees clinical quality, compliance, and sustainability while fostering excellence and accountability aligned with Guild’s values and strategic goals. Working collaboratively with organizational leadership, the Director helps keep services clinically strong and responsive to the needs of the people Guild serves. The position is based at Guild’s administrative office in St. Paul, with some community activities and travel to other program sites. The role requires a bachelor’s degree in a relevant field and at least five years of leadership experience, including leadership work in a nonprofit or healthcare organization. A relevant master’s degree is preferred. The salary range is $115,000–$125,000 annually.

Requirements

Bachelor’s degree in business administration, public health, healthcare administration, nonprofit management, or social work.
At least five years of leadership experience.
Experience in a leadership capacity at a nonprofit or healthcare organization.
Deep understanding of mental health systems, evidence-based practices, and the complex needs of individuals living with mental illness.
Strategic insight into organizational design, integration, and operations that advance mission impact and service excellence.
Demonstrated success leading change, analyzing systems, reimagining processes, and implementing strategies to strengthen quality, equity, and sustainability.
Ability to develop leaders, mentor teams, and build a culture of accountability, compassion, and professional growth.
Exceptional interpersonal and communication skills to build trust and shared purpose across teams and communities.
Ability to facilitate meetings, presentations, and cross-functional initiatives clearly and effectively.
Collaborative, forward-thinking leadership that models positivity, inclusion, and alignment with organizational values.
Strong ethical judgment, integrity, and commitment to confidentiality and professional boundaries.
Analytical and strategic problem-solving skills, balancing data-driven insight with human-centered decision-making.
Ability to prioritize complex demands, meet deadlines, and guide others through ambiguity.
Proficiency with web-based tools, data systems, and Microsoft Office Suite.
Must not be actively receiving services from Guild or have received Guild services within the last two years.
Valid Class D driver’s license, reliable vehicle, satisfactory driving record, and required insurance.
Ability to pass a Minnesota Department of Human Services background check.
Willingness to work some evenings and weekends as needed.

Nice To Haves

Master’s degree in business administration, public health, healthcare administration, nonprofit management, or social work.
Leadership experience in the nonprofit and/or healthcare sectors.

Responsibilities

Mentor, support, and direct clinical leaders to deliver high-quality, evidence-based services and meaningful outcomes.
Translate Guild’s strategic vision into action through planning, collaborative goal-setting, and accountable execution of the strategic plan, budget, and operational priorities.
Partner across departments to design and sustain systems that strengthen integration, clarity, and efficiency in service delivery.
Lead clinical service areas in alignment with Guild’s mission, values, and standards of care.
Advance diversity, equity, and inclusion by cultivating a workplace where voices are respected and team members can thrive.
Build a team culture rooted in accountability, collaboration, continuous learning, and professional growth.
Represent Guild’s clinical services in the mental health and community landscape, strengthen partnerships, and incorporate community needs into the organization’s work.
Foster an inclusive, culturally responsive environment guided by respect, empathy, and excellence.