Director of Clinical Services

CommonSpirit Health•Cincinnati, OH

16h

About The Position

The Director of Clinical Services is responsible for planning, directing, coordinating, supervising, evaluating, and providing all clinical services at the assigned facility location. The role oversees quality patient care and clinical records, ensures clinical workflows and documentation meet regulatory, operational, and financial requirements, and monitors outcomes and performance measures to drive continuous improvement. The director also supports staffing, associate development, branch activities, and organizational mission and values. The position may serve as Administrator of Record with the State Regulatory agency.

Requirements

Current RN license (BSN preferred), Physical Therapist license, or Occupational Therapist license in good standing with the State of Ohio.
Current CPR or BLS certification.
Three years of management experience.
Two years of home care or hospice experience.

Nice To Haves

BSN.
One year of hospital nursing experience.

Responsibilities

Champion CHI Health at Home and CommonSpirit Health’s mission, values, strategic goals, and customer-service standards.
Uphold the Corporate Compliance Program and provide prompt, professional assistance to office and clinical staff.
Direct accurate, complete, timely, high-quality patient care and ensure individualized plans of care meet applicable requirements.
Ensure clinical records are accurate, complete, timely, and compliant with regulatory, operational, and financial requirements.
Ensure HCHB clinical workflows for the Director and Manager of Clinical Services are completed and current by the end of each business day.
Monitor clinical outcome results using SHP and company data, and develop and implement continuous-improvement plans.
Monitor and evaluate clinical performance measures, including productivity, documentation completion, and patient care management; develop and implement action plans based on results.
Develop clinical employees’ knowledge and understanding of OASIS, physician orders, and other clinical documentation tools, and ensure their appropriate completion.
Communicate regulatory, operational, and financial information accurately and promptly to clinical and applicable office associates.
Establish and manage expectations of excellence through aligned goals, coaching, mentoring, and performance feedback for direct reports.
Maintain appropriate staffing levels, promote staff competency, and monitor nursing, intake, and dietitian productivity.
Provide education and training supporting career goals and organizational objectives, and promote positive morale, team spirit, belonging, and recognition.
Participate in branch activities, including strategic planning, Professional Advisory Group meetings, budget development, and financial performance analysis.
Provide sales support when necessary.
May serve as Administrator of Record with the State Regulatory agency.