Director of Clinical Services
About The Position
Aurora Pavilion Behavioral Health Services, part of Aiken Regional Medical Centers, is a 62-bed behavioral health facility located on the Aiken Regional Medical Centers campus. The facility provides individualized treatment for people experiencing emotional and behavioral disorders and alcohol or substance use disorders, delivered by a multidisciplinary team. Aiken Regional Medical Centers is a 273-bed acute care facility in Aiken, South Carolina. The Director of Clinical Services oversees Aurora’s Social Services team and directs social work, therapy planning, and related compliance. The position provides administrative and clinical supervision, serves as a liaison among therapists, patients, families, and other staff, and supports assessment, discharge, and nursing functions. The role manages inpatient and outpatient services and provides operational support, clinical coverage, and oversight of case management, treatment teams, documentation, and service development. Administrative on-call duties are required.
Requirements
- Master’s degree in Social Work or CMHC.
- Minimum 5–8 years of experience in an inpatient and/or outpatient behavioral health setting in a supervisory position.
- State licensure required, such as LMSW, LISW, LPC, or a similar license.
Responsibilities
- Oversee the Social Services team and direct social work, therapy planning, and compliance.
- Manage inpatient and outpatient services, including scheduling, payroll, hiring, orientation, training, data tracking, and trending.
- Assist the Administrator with operational duties and provide daily, weekly, and monthly reporting.
- Serve as a patient and family liaison, support patient advocacy, and address concerns from patients, families, and staff.
- Coordinate patient case management, including court matters and involuntary commitments related to DE and court dates.
- Supervise cognitive behavioral therapies and ensure therapy coverage seven days per week, along with compliance and development of inpatient services.
- Coordinate patient flow with assessment, discharge, and nursing teams, and provide backup call for Assessment staff.
- Develop and review facility policies and procedures and CMS documentation standards; oversee Friendly data tracking and input.
- Facilitate process groups and education groups.
- Ensure charges are documented.
- Oversee coordination with referring and receiving community agencies, including Aiken Senior Life and Lyft Transportation.
- Communicate with referral sources to support satisfaction and coordination of care.
- Collect, review, and incorporate customer feedback to improve services.
- Develop PHP/IOP services and identify inpatient step-down options; oversee treatment teams and data input.
- Conduct monthly chart audits, review results, and report findings.
- Provide clinical supervision for interns and inpatient and outpatient staff.
- Provide administrative on-call coverage.
- Perform other duties as needed.
Benefits
- Sign-on bonuses for select positions
- Unlimited employee referral bonus program
- Competitive compensation and generous paid time off
- Medical, dental, vision, and prescription drug plans
- Tuition/certification reimbursement after six months
- Employee recognition program
- SoFi student loan refinancing program
- 401(k) with company match
- Discounted stock plan
- Career development opportunities within UHS and its subsidiaries
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
